Systems Analyst, Sr

Position: Systems Analyst, Sr

Job ID: 143497

Location: US-TX-Houston


Talent Area: Information Services

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8a - 5p

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, a second community hospital opening in 2017. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 13,000 dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at     


We're searching for a Senior Systems Analyst for IT Asset Management. someone who works well in a fast-paced setting. In this position, as Senior Systems Analyst, you will have a major role in developing IT Asset Management solutions through assets lifecycles and compliance with the Information Technology Infrastructure Library (ITIL) frame work. You will be responsible for interpreting and responding to all IT Asset Management CMDB/SACM data and communication workflows tasks, transactions, and training within our integrated Service Management system. You will also be responsible for making recommendations regarding policies and procedures associated with the job's purpose and essential duties. Lastly, you will be in the positon for routine decision making include those regarding hardware and software asset reconciliations, asset utilization, compliance, and purchasing through the integrated Delivery Systems of the Strategic plan and JCAHO standards.


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Responsibilities :

Job Duties & Responsibilities

Work closely with Service Owners, Product Teams and Service Delivery Teams to establish ITAM and business requirements for data gathering to ensure SACM/CMDB remains as the true data source

Responsible for all data implementation processes, configuration, and maintaining all CMDB (Configuration Management Database) work instructions and activities

Facilitates and supports the system installation through the implementation cycle

Facilitates design analysis with users to determine configuration for the user interface

Specifies the design decisions in an accurate and testable manner for developers and database analysts

Identifies and documents the data sources, recipients, and interfaces that need to be developed to support

data collection and maintenance (including data conversion requirements and how start-up data will be collected for


Analyzes system problems, modifications, and asset data quality

Coordinates the upgrade schedules with vendors and users across the Integrated Delivery System

Assists with upgrades and testing


Skills & Requirements

High School Diploma/GED

Five years of experience in information systems selection, implementation and/or support

Knowledge of current ITAM business practices and computing systems, interfaces, and Hospital standard IT assets

Experience in both hardware and software assets, along with configuration management as well as knowledge of IT service management process

Familiar with the following discovery products including Microsoft SCCM, ServiceNow Asset Management; reconciliation of discovery data in ServiceNow eDiscovery Scan Tool



Any of the combined may offset the experience requirement above:

A degree in computer science, business administration, healthcare administration or other medical or information technology.

Bachelor's degree = four (4) years

Master's degree = two (2) years



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