Sr. Business Development Liaison - NICU

Position: Sr. Business Development Liaison - NICU

Job ID: 143662

Location: US-TX-Houston


Talent Area: Professional - Non-Clinical

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8am-5pm

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 13,000 dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at


We are looking for a Business Development Liaison Sr – someone who works well in a fast-paced setting. In this position, you’ll be responsible for the professional business development of targeted physicians and patients to drive referrals to the hospital through strategic account management, account migration and acquisition, and exceptional service and support. You’ll also be required to serve as a liaison for the hospital to community physicians and their practice staff in designated territories, in strategically select markets and at national physician conferences.

Think you’ve got what it takes?

Responsibilities :

  • Assists in building marketing programs and communication plans designed to improve physician loyalty, drive account migration and acquisition, enhance referral profitability and encourage cross referrals between the hospital and the community-based referring physicians
  • Conducts personal visits to physician offices, including ob/gyns, pediatricians, family practitioners and other specialists, to develop and maintain strong relationships with referring physicians and their office staff
  • Maintains complete and accurate physician records and inputs into the Salesforce tracking system and professional database in a timely manner
  • Maintain full knowledge of the hospital’s strategic service lines to better promote and educate these services to targeted physicians, practices, and patients
  • Functions as contact person and resource for referring physicians in a trouble-shooting capacity
  • Informs senior management on important referring physician, community and corporate issues and remains involved to ensure the appropriate changes/improvements are made to drive greater service and satisfaction
  • Follows-up to ensure resolution to problems or concerns reported by referring physicians
  • Participates in the design and implementation of the plan for the hospital’s initiatives
  • Works with the professional marketing team to develop marketing strategy and provide support in developing communication deliverables designed to promote hospital services and initiatives to physician and practice staff in their territory
  • Identifies appropriate target audiences and coordinates promotion of programs with the support of professional marketing team


  • cursorBachelor’s Degree
  • Two (2) years of work experience is required in marketing, physician/professional relationship building or sales
  • Understanding of sales, marketing and account management and the ability to identify and meet the referral needs of pediatricians, family practice physicians and specialists
  • Possess excellent communication, organizational and written skills
  • Ability to manage multiple projects simultaneously
  • Ability to maintain high-energy level, self-initiated work behaviors, exceptional customer service, flexible thinking and poise and creative problem solving skills
  • Clinical background preferred

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