Appointment Coord

 
Position: Appointment Coord

Job ID: 144222

Location: US-TX-Houston

Department: Adm Perioperative Services

Talent Area: Clerical

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: Days- 8a-4:30p

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years. Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, a second community hospital opening in 2017. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation. To join our community of 13,000 dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.

Summary:

We are searching for an Appointment Coordinator (Perioperative) - someone who works well in a fast-paced academic medical setting. In this position, you’ll be responsible for scheduling patients for surgical procedures for multiple specialties and diagnostic testing in many settings utilizing a computerized scheduling system and multiple software applications. You’ll represent Perioperative services in contacts with others both within and outside the department by obtaining and giving information, scheduling, interpreting and interceding as directed.

Think you’ve got what it takes?

 



Responsibilities :

Demonstrates competence in using the OR computer scheduling soft ware Demonstrates competence in using WORD and OACIS software programs Demonstrates competence in the current hospital ADT system Demonstrates competence using Excel in a Windows application environment Responsible for scheduling patients in multiple surgical specialties and sites Accurately and completely records information from customers Establishes positive interpersonal relationships with key individuals in physician’s offices and uses critical thinking skill to find posting options when none seem apparent Reconciles preliminary and final schedules to assure accuracy Communicates with responsible departments Anesthesia, Admitting, GI, Procedure Suite and Surgery sites to finalize the schedule Responsible for finalizing the schedule Communicates with Nurse Manager and Clinical Coordinators to assure that the schedule is accurate and appropriate resources are available to do the cases Maintains a positive relationship with the key managers

 



Qualifications:

High school diploma or equivalent A minimum of 2 years experience with appointment scheduling and coordination or other related healthcare experience is required Ability to demonstrate excellent customer service skills; demonstrate good verbal and written communication skills Utilize interpersonal skills; possess critical thinking skills; maintain confidentiality Ability to use a networked personal computer that facilitates access to the Hospital’s main frame system Demonstrate proficiency in office software, and demonstrate self-initiated work behaviors

 



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