Manager of Specialty Care-Austin, Texas Region

 
Position: Manager of Specialty Care-Austin, Texas Region

Job ID: 144283

Location: US-TX-Houston

Department: Strategic Initiatives

Talent Area: Professional - Non-Clinical

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: Monday-Friday 8a - 5p

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 13,000 dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.

Summary:

We are searching for a Manager of Health Centers – someone who works well in a fast-paced setting. In this position, you’ll direct, supervise and coordinate the daily operations of the Health Centers and Various projects as assigned by the Director of the Health Centers.

 



Responsibilities :

    • Manages daily operations of assigned Health Center, including, but not limited to customizing practice site operations, creating and overseeing annual capital and operating budgets, and monitoring financial performance and billing

 

    • Communicates and collaborates with team members to ensure the successful operation of Health Centers including but not limited to physician, parent, patient complaints and suggestions

 

    • Manages human resources through hiring, developing and coaching competent staff and investigating/resolving all employee, patient and physician complaints and concerns 

 

    • Ensures regulatory compliance of assigned Health Centers by all accrediting bodies including JCAHO, HCFA, CLIA, OSHA, and ADA, TDH

 

    • Conducts special projects as needed for Health Centers Administration

 

    • Formally responsible for supervision of the following positions in the organizational unit: Administrative Coordinators, Clinic Coordinators, Registered Nurses, LVNs, Medical Assistants, Radiographers, Team Leaders, Physical Therapists, Occupational Therapists, Rehab Techs, Speech Therapists, Audiologists, Medical Record Techs, ECHO Sonographers, Electroneurodiagnostic Techs, Optometrist, OT Therapy Assistants, and Ultrasonographers 

 

    • Conducts appropriate investigations and follows-up on individual and patient complaints 

 

    • Submits performance planning documents, ongoing planning materials, action plan and department goals 

 

    • Ensures that JCAHO requirements specific to your department are fulfilled but also understand the linkage between your department’s requirements and those of the integrated delivery system 

 

  • Completes timely performance appraisals for direct reports


Qualifications:

  • Bachelors Degree in business of health care related field
  • A minimum of 3 years of health care experience or an equivalent combination of education and experience is required
  • MHA, MBA, or clinical background preferred
  • Knowledge of healthcare administration
  • Ability to operate a personal computer
  • Must have the ability to deal effectively with patients, medical staff, administration and the public
  • Must have excellent skills in planning, organizing and delegating


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