EPIC Systems Analyst II - Clinical Documentation or Orders

Position: EPIC Systems Analyst II - Clinical Documentation or Orders

Job ID: 144300

Location: US-TX-Houston

Department: IS - Systems Integration

Talent Area: Information Services

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8a - 5p

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, a second community hospital opening in 2017. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 13,000 dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.


We are searching for an Epic Systems Analyst II – someone who works well in a fast-paced hospital setting. In this position, you’ll support all phases of an Epic system implementation or upgrade project and provide production support services such as recommending improvements to strategy, system usage, or process through the application of business and technology skill sets. This role reviews, analyzes, and modifies programming systems including configuration, testing, debugging, and documenting applications. Additionally, you will consult with customers to identify current operational procedures and to clarify program objectives. Other responsibilities include workflow administration, data management and performing minor modifications to the application.


The focus will be on Epic dealing with Clinical Documentation or Orders.  Analysts who have worked with ASAP, STORK, BEACON, and BEAKER will also be preferred. This role will not function as a programmer, but will be responsible for evaluations of application configuration. Epic certification is preferred, and a background in healthcare will help you “speak the language” of our customers.  Some of our team are RNs, so that knowledge can be helpful as well.  This role will be looking at in-patient clinical documentation as a focus. 


Think you’ve got what it takes?

Responsibilities :

  • Identifies system or application needs with EPIC Clinical Documentation
  • Analyzes current business practices, user needs and work flow processes for Epic
  • Documents the current as is & to be business processes
  • Performs vendor analysis and makes recommendations
  • Investigates alternative solutions, including feasibility studies using results from vendor analysis/evaluations
  • Establishes project governance and facilitates Steering and Work team meetings
  • Updates/tracks project implementation plan for Epic
  • Develops, schedules and facilitates test plans for software, network, integration, user acceptance and parallel usage
  • Prepares and implements procedures for downtime, end-users, production, and help desk
  • Develops training programs and materials/documentation for all user types
  • Obtains user acceptance/sign off based on functional and performance requirements
  • Prepares accurate and timely status reports for management
  • Prior to first productive use, identifies the impacts and dependencies of the new system
  • Demonstrates efficiencies of the new system and provides feedback to teams
  • At completion of project, ensures smooth transition of system responsibilities to support staff
  • Facilitates design analysis with users to determine configuration for the user interface
  • Specifies the design decisions in an accurate and testable manner for developers and database analysts
  • Identifies and documents the data sources, recipients, and interfaces that need to be developed to support data collection and maintenance (including data conversion requirements and how start-up data will be collected for implementation)
  • Assists with the design of user procedures
  • Analyzes business use of existing systems to identify problems to be resolved and defines system applications or process improvements.
  • Recommends modifications to application design or current procedures to maximize advantages of existing resources
  • Coordinates the upgrade schedules with vendors and/or users across the Integrated Delivery System
  • Assists with upgrade testing
  • Analyzes impact on users and determines if additional training is required
  • Communicates with vendors to address problems and resolutions
  • Schedules sessions with users to view new systems and upgrades
  • Some on call support will be required


  • High school diploma or GED
  • Bachelor’s degree preferred
  • 7 years of experience in computer science, business administration, healthcare administration or nursing is required
  • Prefer at least a couple of years using EPIC and working as an analyst
  • Hospital information systems experience preferred
  • Bachelor’s degree will substitute four (4) years of work experience. Master’s degree will substitute for two (2) years of work experience
  • Up to two (2) years of clinical patient care and/or clinical research experience may substitute for up to two (2) years of information systems experience on a month to month basis
  • Knowledge of current business practices and technology systems, interfaces, and standard healthcare software
  • Familiarity with a variety of hardware and software environments
  • A working knowledge of the healthcare industry is also required
  • May be expected to write documentation to describe installation and operation procedures
  • Familiar with relational databases and web deployed applications
  • Basic knowledge of the technology that the incumbent will be directly involved with
  • Knowledge of project management and planning, process mapping, group presentation, written and verbal communication, analytical, and organizational skills, ability to analyze the functionality of systems and their fit with specifications
  • Key skills are observation, curiosity, communication and patience
  • Ability to troubleshoot basic problems and recommend appropriate action is required
  • Ability to use and apply application analyst skills

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