Asst Director Enterprise Systems in Business Services

Position: Asst Director Enterprise Systems in Business Services

Job ID: 144954

Location: US-TX-Houston

Department: Business Systems - ADMIN

Talent Area: Information Services

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8a - 5p

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, a second community hospital opening in 2017. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 13,000 dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at


We are searching for an Assistant Director of Enterprise Business Applications for Business Services concentrating on Oracle PeopleSoft – someone who works well in a fast-paced hospital setting. In this position, you’ll provide support to the director in planning, budgeting, program initiation, execution and support of major business applications, including the implementation of new systems, upgrades to existing systems and/or connections with other systems, and extensive end-user training and education. You will be responsible as the Service Owner for specified services identified in the Business and Technical Service Catalog. Lastly, you will be expected to maintain performance within agreed upon service levels, provide integrated service delivery, and continuously improve the quality of service.


This person will be working primarily with our Oracle PeopleSoft system, so you should have both experience with it as well as a managerial background. This is more of a functional role rather than a technical one, and we will need someone who has gone through an upgrade of Oracle PeopleSoft successfully. Can you hear what a customer or end user is saying and then translate it to the people who are more technical? We also would prefer candidates with at least some exposure to healthcare, although your management and technical skills can make up for that in some situations.  This will be a manager over a 14 person team that will work in the medical center. 


Think you’ve got what it takes?

Responsibilities :

  • The ability to guide a large organization through change, capable of successfully influencing and leading teams and leadership through the process
  • The ability to interface with a variety of stakeholders in a large institution
  • Provide ongoing support and leadership in resolving risks and issues related to the programs throughout execution
  • Help influence and support the strategic IT applications roadmap. Ideate and drive strategic planning for the financial roadmap targets
  • Work with business and IT peers to help define, develop and maintain strategic and tactical programs and plans
  • Provides leadership, training, and develops teams, by addressing staffing, recruiting, personnel issues and operational issues
  • Develops departmental policies and procedures as they relate to the information system as necessary and reviews existing policies and procedures for accuracy at least annually as measured by review of policy and procedure manual by the Director of Enterprise Systems
  • Provides support to Director of Enterprise Systems in developing and maintaining systems and relationships to ensure service provided by the business applications teams serves the needs of all customers across the organization
  • Ensures data integrity for all Business Systems by adhering to defined change management processes and policies


  • Bachelor’s degree
  • Master’s Degree is preferred
  • 5-7 years of experience with information/computer technology in a corporate setting
  • Strong management skills and experience managing customer relationships, conflict situations and challenges
  • 5 years of experience in implementation of business applications is preferred
  • 2 years of Healthcare Industry is preferred
  • 2-4 years of strong ERP implementation knowledge, specifically experience with Oracle Peoplesoft, 9.2 is preferred
  • 2-4 years of direct work with Hyland OnBase is preferred
  • Strong communication skills both written and verbal and able to effectively work with senior management and executives
  • Knowledge of regulatory and legislative requirements including Joint Commission, HIPAA, state and other national initiatives.
  • Demonstrates a capacity to recognize, value and respect differences across a diverse work force.
  • Knowledge in implementation of enterprise wide business applications (specifically Oracle PeopleSoft and Hyland OnBase)
  • Has participated and lead an Oracle PeopleSoft upgrade or installation

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