Protection Officer-Lieutenant

 
Position: Protection Officer-Lieutenant

Job ID: 144987

Location: US-TX-Houston

Department: PW SECURITY OPERATNS-PHYSICAL

Talent Area: Skilled Crafts Worker

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 7a - 7p

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, a second community hospital opening in 2017. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 13,000 dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.    

Summary:

We are searching for a Protection Force Lieutenant - someone who works well in a fast-paced hospital setting. In this position, you’ll lead, motivate, train, and supervise Protection Force in protecting the staff, patients, visitors and assets of the hospital. You’ll provide a visible first line security presence and efficiently handle customer inquiries, requests for assistance and ensuring smooth traffic flow.

Think you’ve got what it takes?

 



Responsibilities :

  • Leads, motivates, and supervises assigned Protection Force and Protection System Specialist

  • Assigns available personnel in an efficient manner, ensuring minimum staffing levels are achieved in accordance with departmental guidance

  • Ensures that the Protection Force’s primary responsibilities of securing designated posts, patrolling the hospital campus, and facilitating smooth traffic flow are carried out in a professional manner and customer service oriented fashion

  • Keeps Security Operations personnel informed of planned security events, changes in policy and procedure, and special security concerns

  • Inspects Protection Officers posts, to ensure compliance with policies, procedures, and department standards

  • Patrols the Hospital Observes and reports all conditions inside and outside of the Hospital for potential threats to the safety of patients, visitors, employees and medical staff

  • Reports hazardous conditions and suspicious activity to the Service Response Center dispatcher immediately, using radio and other means of communication according to established departmental procedures

  • Conducts performance coaching and counseling to promote technical proficiency, to inspire positive attitudes, and to ensure professionalism Promotes positive customer relations Promotes customer and public relations as a first priority through a professional appearance and demeanor in the execution of responsibilities

  • Provides information and assistance, as needed to patients, family members, visitors, and Hospital employees Monitors traffic control functions as applicable Safely operates and maintains hospital owned vehicles as directed by and departmental procedures



Qualifications:

  • High School diploma (or equivalent)
  • Five (5) years of security experience
  • Two (2) years of supervisory experience
  • Valid Texas Drivers’ license and a safe and clear driving record


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