About Texas Children's HospitalFounded in 1996, Texas Children’s Health Plan is the nation's first health maintenance organization (HMO) created just for children. We provide STAR/Medicaid and Children's Health Insurance Program (CHIP) to pregnant women, teens, children and adults in Houston and surrounding areas. Currently, the Health Plan has more than 375,000 members who receive care from our network of more than 1,100 primary care physicians, 3,200 specialists, and 70 hospitals. Texas Children's Health Plan is also the largest combined STAR/CHIP Managed Care Organization in the Harris County service area. To join our community of 13,000 dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.
We are searching for an Assistant Director of Quality Outcomes Management for Health Plan — someone who works well in a fast-paced setting. In this position, you'll provide leadership to the Medical Staff, Health Plan Leadership and Staff by contribution to and maintaining continuity in the planning, development and implementation of policies, procedure and standards applicable to the quality program. Activities involve assisting Health Plan departments in maintaining compliance with all Health Plan policies and procedures regarding identification, monitoring, assessment, reporting and follow up activities related to the overall performance improvement process. You will be responsible for training, assessing, and coaching Quality Nurses in the utilization of quality methodology appropriate for their assigned quality improvement initiatives. You will also be responsible for monitoring the Quality Nurses' effective use of communication techniques and assesses the appropriateness of their interpersonal skills in working with physicians and other providers. Lastly, you will be responsible for annual inter-rater reliability testing of Quality Nurses' interpretation of physician audit tools and development of staff training programs based on findings.
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