Registered Nurse Care Coordinator

Position: Registered Nurse Care Coordinator

Job ID: 145583

Location: US-TX-Houston


Talent Area: Registered Nurse

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8a - 5p

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, a second community hospital opening in 2017. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 13,000 dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at  


We are searching for a Care Coordinator (Complex Care) - someone who works well in a
fast-paced hospital setting. In this position, you’ll develop and monitor a comprehensive plan of care through an interdisciplinary team process in conjunction with the patient/family in internal and external settings.


Think you’ve got what it takes?


Responsibilities :

  • Proactively identifies patients in need of care coordination 
  • Perform a comprehensive goal-focused and individualized assessment for patients referred for evaluation, to include: patient/family’s biophysical, psychosocial, environmental, discharge planning needs and financial status 
  • Participates in planning and coordinating services across the continuum of care and documents this plan in designated system 
  • Utilizes clinical acumen to facilitate internal and external resources to coordinate individualized plan of care 
  • Ensures for the provision of continuity of care needs as required and serves as advocate on behalf of patients and families on an ongoing basis across the continuum of care 
  • Identifies problems/barriers/opportunities for intervention 
  • Proactively ensures patient care needs are addressed 
  • Routinely assess patient’s status and progress; if progress is static or regressive, determine the reason and proactively encourage appropriate adjustments in the care plan, Providers and/or services to promote better outcomes 
  • Communicates continually with patients/families, medical staff, caregivers, and primary care team staff to facilitate appropriate, timely, and cost effective care 
  • Collaborates with community health education/outreach organizations and providers to promote health for children with complex health care needs 
  • Stays abreast of professional credentials, training, clinical skills and current health care developments relative to population served in order to provide safe, quality nurse home visiting services 
  • Identify and monitor quality improvement opportunities in the clinic and along the continuum of care 
  • Demonstrates positive and effective interpersonal skills when dealing with patients/families, visitors, peers, and other health care team members




  • Associate of Science degree in Nursing from an accredited school of nursing 
  • RN license to practice professional nursing in the State of Texas 
  • Three (3) years of clinical experience in pediatrics including the following areas of expertise: home care, case management, managed care or utilization review 
  • Proficiency in applying highly technical principles, concepts and techniques central to the nursing profession in the case management process and general managed care, and specifically with complex pediatrics 
  • Ability to comprehensively assess member/family medical needs and to formulate a plan to help the member/family to meet these needs 
  • Provide ongoing evaluation and monitoring of those activities, education to members, families, providers and staff 
  • Must have excellent verbal and written skills




  • Bachelor or Master of Science Degree in Nursing 
  • Current certification in American Heart Association Basic Life Support for health care providers and Pediatric Emergency Assessment, Recognition and Stabilization (PEARS) 
  • Community health and complex pediatric patient care experience 
  • Case Management Certification.



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