Manager Ambulatory Clinics - Main Campus (8a - 5p)

 
Position: Manager Ambulatory Clinics - Main Campus (8a - 5p)

Job ID: 146381

Location: US-TX-Houston

Department: PSYCHOLOGY ADMINISTRATION

Talent Area: Professional - Non-Clinical

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: Monday-Friday 8a-5p

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 13,000 dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.  

Summary:

We are searching for a Manager Ambulatory Clinics – someone who works well in a fast-paced setting. In this position, you’ll manage and lead daily clinic and personnel activities.The Manager participates and coordinates the delivery of high quality, family centered and developmentally appropriate patient care at the clinic level.

 

Think you’ve got what it takes?



Responsibilities :

  • Demonstrates effective communication skills with health care team and works to eliminate communication barriers
  • Serves as a liaison between physicians, families, clinical staff and ancillary departments to promote high patient, physician and other team member satisfaction
  • Ensures continuity in the standard of care by participating in hospital-wide committees as appropriate
  • Monitors staffing requirements and productivity levels by establishing staffing guidelines based on patient needs and budgetary guidelines within review at least annually
  • Participates in the decision making processes for hiring new employees
  • Coaches and develops using an inter-disciplinary approach to individual team members by providing structured feedback for each staff member through yearly development plans and formal follow-up at least twice a year
  • Assures staff competencies specific to specialty based on initial orientation, ongoing training modules and regular competency assessments
  • Demonstrates accountability for cost effective management of resources (equipment and supplies) while ensuring the department achieves patient care goals
  • Ensures delivery of quality, cost effective patient care within the family-centered care environment by participating in and/or leading one (1) performance improvement activity a year that improves clinical outcomes, patient flow, customer satisfaction or employee satisfaction
  • Supports the implementation of unit/department goals and communication of hospital’s strategic plan to staff


Qualifications:

  • High School Diploma or GED
  • Six (6) years clinic experience, private practice experience or outpatient nursing experience required
    • A Bachelor’s degree may substitute for four (4) years of experience
    • A Master’s degree may substitute for two (2) years of experience
  • MBA/MHA or in active pursuit of such advanced degree, some supervisory experience, experience matching the patient population the clinic serves, experience in medical specialty of area individual manages preferred
  • Knowledge of Word Processing, Spreadsheets, Quality/Performance Improvement Concepts, Budget preparation and maintenance along with financial terminology and Analyzing data
  • Knowledge of medical specialty preferred
  • Ability to Collaborate in the monitoring of the quality of clinical care
  • Demonstrate effective customer service skills
  • Communicate effectively
  • Delegate effectively
  • Demonstrate organizational skills


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