About Texas Children's HospitalTexas Children’s Urgent Care has nine locations in Houston and one in Austin, Texas specifically equipped to diagnose and treat common pediatric illnesses and injuries. Our staff and equipment are designed to meet the needs of children and young adults up to age 18. Texas Children’s Urgent Care offers convenient, after hours care weekday evenings and on weekends. For more information, visit texaschildrensurgentcare.org or texaschildrensaustinurgentcare.org.
We are searching for an Ambulatory Services Representative II - someone who works well in a fast-paced hospital setting. In this position, you’ll provide excellent customer service as the first contact for patients, providers and staff accessing ambulatory clinics. You will expedite the outpatient check-in and check-out processes by reviewing appointment status, using electronic appointment system to view information regarding appointment, insurance, and history. Additionally, you will collect pre-visit payments and communicate with the clinic liaison regarding factors impacting the patient visit and general clinic-patient flow. You will also secure the financial integrity of the patient’s account by verifying benefits and obtaining referrals, authorizations and pre-certifications.
Think you’ve got what it takes?