Systems Analyst II_ EPIC Resolute PB/HB

Position: Systems Analyst II_ EPIC Resolute PB/HB

Job ID: 146789

Location: US-TX-Houston


Talent Area: Information Services

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8a - 5p

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years. Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, a second community hospital opening in 2017. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation. To join our community of 13,000 dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at    


We are searching for an Epic Resolute Systems Analyst ll — someone who works well in a fast-paced setting. In this position, you'll support all phases of a system implementation or upgrade project.

This role will provide production services, such as recommending improvements to strategy, system usage, or processes through the application of business and technology skill sets.


This position will oversee reviews while analyzing and modifying programming systems, including configuration, testing, debugging, and documenting applications. You’ll consult with customers to identify current operating procedures and to clarify program objectives. Additional responsibilities include workflow administration, data management, and performing minor modifications to the application.


Experience in Resolute (claims, hospital, and professional billing) and heavy operational experience will be key in this position.


Think you’ve got what it takes?





Responsibilities :

Job Duties & Responsibilities


  • Works closely with Epic Resolute Build and operations
  • Understands Epic Resolute System and processes/controls
  • Translates users’ needs into detail requirement specifications
  • Responsible for maintaining/updating/fixing the system configuration for Epic
  • Supports the system installation through the implementation cycle
  • Performs configuration analysis for system design
  • Analyzes system problems and modifications
  • Troubleshoot issues from end users or making adjustments to configurations
  • Coordinates implementation and upgrades of systems




Skills & Requirements


  • H.S. Diploma or GED required
  • Bachelor’s degree preferred
  • 7 years of experience in Computer Science, Business Administration, Healthcare Administration, or another related field required
  • Experience in hospital information systems preferred
  • Bachelor’s degree will substitute four (4) years of work experience and master’s degree will substitute for two (2) years of work experience
  • Two (2) years of clinical patient care and/or clinical research experience may substitute for up to two (2) years of information systems experience on a month to month basis


  Any of the following EPIC certifications desirable


           Resolute Hospital Billing

     Resolute Professional Billing

          Resolute Professional Claims 


          Resolute Hospital Claims


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