Director Quality Outcomes & Impact

Position: Director Quality Outcomes & Impact

Job ID: 147168

Location: US-TX-Houston


Talent Area: Professional - Clinical

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8am-5pm

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 13,000 dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at  


We are searching for a Director of Quality Outcomes & Impact Services – someone who works well in a fast-paced setting. In this position, you’ll lead, design, and support outcomes programs and initiatives focused on improving clinical quality, patient safety, appropriate utilization of medical services in accordance with best medical evidence, and applicable regulatory and accreditation readiness to assure quality care and regulatory compliance. This role will primarily be responsible for working with leadership to develop and implement evidence-based population health strategies and action plans that span our system.


Think you’ve got what it takes?

Responsibilities :

  • Directs the development, implementation, and growth of the Outcomes Center in collaboration with the Chief Quality Officer and Safety Officers, the Chief Medical Information Officer, and the Chief Clinical Systems Integration Officer
  • Ensures an effective data management process that delivers valid and reliable data to be used in quality improvement initiatives and outcomes research projects in collaboration with the IS and Quality departments
  • Ensures appropriate resources to support development and growth of the Outcomes Center
  • Oversees the development and coordination of outcome measures and quality improvement projects that improve patient care
  • Collaborates with medical and administrative leadership as well as other clinical departments in a multidisciplinary approach
  • Accountable for both external and internal quality and outcomes reporting and research from all sections within our system
  • Develops effective processes for reporting outcomes either through dashboards or scholarly publications and presentations
  • Facilitates a collaborative relationship with the Quality and Safety department in the organization to ensure alignment with organizational initiatives
  • Collaborates with all areas of the organization to leverage the benefit of outcomes data and facilitate change in pediatric health care delivery
  • Mentors and develops staff and faculty by providing/coordinating lectures/educational series for ongoing professional growth opportunities focused on outcomes
  • Assures a positive customer experience with the Outcomes Center through establishment of strong collaborative relationships with division chiefs, faculty champions, executives, peers, and staff utilizing the services of the program


  • Master’s degree in nursing, public health, or another related field
  • Registered Nurse license from the state of Texas
  • 3 years of experience in quality improvement and outcomes research experience, including at least 2 years of formal leadership experience
  • Relevant clinical knowledge, as well as knowledge of theories, principles, and concepts typically acquired through completion of a master’s degree in health science, public health, epidemiology, or a closely related field
  • Working knowledge of management principles and practices
  • Basic knowledge of Microsoft Office Suite as well as data analysis software and outcomes tracking software
  • Experience in project management
  • Experience with data collection tools and in maintaining the integrity of a database
  • Moderate knowledge of statistics and their use in outcome reporting

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