Program Support Coordinator - STAR KIDS - The Health Plan

 
Position: Program Support Coordinator - STAR KIDS - The Health Plan

Job ID: 147480

Location: US-TX-Bellaire

Department: STAR KIDS CARE COORDINATION II

Talent Area: Administrative Support

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8a - 5p Monday - Friday

About Texas Children's Hospital

Founded in 1996, Texas Children’s Health Plan is the nation's first health maintenance organization (HMO) created just for children. We provide STAR/Medicaid and Children's Health Insurance Program (CHIP) to pregnant women, teens, children and adults in Houston and surrounding areas. Currently, the Health Plan has more than 375,000 members who receive care from our network of more than 1,100 primary care physicians, 3,200 specialists, and 70 hospitals. Texas Children's Health Plan is also the largest combined STAR/CHIP Managed Care Organization in the Harris County service area.   To join our community of 13,000 dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.

Summary:

We are searching for a Program Support Coordinator – someone who works well in a fast-paced setting. In this role you will independently perform routine administrative support and coordinate projects including, but not limited to, specialized planning, organizing, scheduling and tracking duties related to departmental needs. Help to analyze and track results of efforts. You will also establish close working relationships with stakeholders, key colleagues and vendors who provide services and information as well as, maintain an understanding of department operational priorities.



Responsibilities :

  • Prepares necessary information in support of annual planning for upcoming meetings/events.
  • Drives creation and timely delivery of projects
  • Request materials/documentation for projects, including but not limited to appeals, mailings, announcements, emails, and other required forms.
  • Coordinate input from manager and other internal/external to create a detailed project plan for each effort (tasks, risks,issues, team resources, etc.).
  • Coordinate internal and external team member communication.
  • Coordinate schedules, including requests for products and tasks from internal and external team members.
  • Answers telephone promptly and courteously and delivers accurate, messages to the appropriate person Triage inquiries from external constituents in a prompt and courteous manner regarding program or messages, responding or forwarding as appropriate with no more than four documented complaints per year.
  • May maintain inventory of department equipment/supplies and orders -replacements as needed.
  • Take and prepare minutes from meetings
  • May arrange for translators/interpreters for patient and/or provider interactions for department events
  • May submit receipts for deposits/petty cash reimbursement requests to manager as needed


Qualifications:

  • Associate's Degree required
  • Bachelor's Degree preferred (Bachelor's degree may substitute for 2 years of experience)
  • 2 years of Administrative and/or Program Support Experience required
  • 3 years of Project Management experience preferred


Apply Now
Current Texas Children’s employees – Please click here to login.
Create Profile or Log In Search Careers