The Center Practice Leader

Position: The Center Practice Leader

Job ID: 148660

Location: US-TX-Houston


Talent Area: Professional - Non-Clinical

Full/Part Time: Full-Time

Regular/Temporary: Regular

About Texas Children's Hospital

Texas Children’s Health Plan (TCHP) is the largest Texas Medicaid managed care organization, and is part of the Texas Children’s healthcare system. Founded in 1996, TCHP is the nation's first health maintenance organization (HMO) created just for children and pregnant women. Our plan is also the largest combined STAR/CHIP Managed Care Organization in the Harris County service area. Currently the Health Plan serves more than 450,000 members across three service areas (Harris, Jefferson, North East). Members of the plan receive care from our network of more than 4,000 primary care physicians, 8,000 specialists, and 110 hospitals. They can also receive care at The Center for Children and Women, a patient and family-centered medical home with two convenient locations for TCHP members who can have all their medical needs met in one place, receiving multiple services the same day. TCHP is a recognized leader at encouraging holistic care that empowers families to live healthier lives.   To join our community of 13,000 dedicated team members, visit for career opportunities.   You can also learn more about our amazing culture at


We are searching for a Practice Leader for The Center Southwest – someone who works well in a fast-paced setting. In this position, you’ll direct, supervise, and coordinate the overall operations of a practice as well as advise, coach and mentor practice staff.


Think you’ve got what it takes?


Responsibilities :

  • Creates a healthy workplace environment by focusing on activities that will foster employee engagement and promote employee retention
  • Completes timely performance appraisals for direct reports
  • Assures that new staff attends hospital and departmental orientation within 30 days of employment
  • Reports financial performance on a monthly basis
  • Develops and modifies job descriptions as necessary
  • Prepares and submits annual capital and operating budget reports
  • Conducts appropriate investigations and follows-up on individual and patient complaints
  • Submits performance planning documents, ongoing planning materials, action plan items and departmental goals
  • Assists the physician medical site leaders to ensure efficient day-to-day operations, including but not limited to managing any required accounting, payroll, billing, inventory, or patient relations needs
  • Utilizes data from multiple sources and collaborates with physician medical site leaders and other physician partners to enhanced performance in the center
  • Demonstrates financial stewardship by monitoring general activities, appropriate staffing levels, and supply utilization
  • Makes necessary adjustments for appropriate cost containment and/or revenue enhancements with the goal of meeting or exceeding the budgeted operating margin for the center
  • Delivers timely and relevant information concerning The Center for Children and Women to internal and external audiences
  • Collaborates with others across the organization’s system to drive positive outcomes for The Center and/or the organization
  • Strives to achieve the goal of accreditation by ensuring NCQA requirements specific to the department are fulfilled and understands the linkage between departmental requirements and those of the overall organization and collaborates with colleagues in other departments to ensure all NCQA or other certification (CLIA, COLA) requirements are met


  • Bachelor’s degree or
  • Four (4) years’ of experience
  • Two (2) years’ of supervisory experience
  • Certification in practice management, preferred
  • Clinical practice management experience, preferred
  • Proficiently in English and Spanish preferred

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