Manager, Ambulatory Clinics - West Campus (8a - 5p)

Position: Manager, Ambulatory Clinics - West Campus (8a - 5p)

Job ID: 148694

Location: US-TX-Houston


Talent Area: Professional - Non-Clinical

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8a - 5p

About Texas Children's Hospital

Texas Children’s Hospital West Campus is Houston’s first community hospital designed, built and equipped exclusively for children in one of the city’s most rapidly growing communities in the area from Sugar Land to Bryan-College Station, Texas. Located at I-10 and Barker Cypress, our 515,007-square-foot hospital houses the only 24/7 pediatric emergency room in the Greater West Houston area, four operating rooms, 16-bed pediatric intensive care unit, 46 acute care beds, advanced imaging services including MRI and CT scans, a neurophysiology sleep lab, a pathology lab and a full-scale pharmacy.   To join our community of 13,000 dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at    



We are searching for a Manager of Ambulatory Clinics – someone who works well in a fast-paced setting. In this position, you’ll manage and lead daily clinic and personnel activities. This role participates and coordinates in the delivery of high quality, family-centered and developmentally appropriate patient care at the clinic level.


For Clinics: Audiology, ENT, Ophthalmology, Plastic Surgery, Renal


Strongly desired:  Master's degree in healtchare or business

                              Clinical operations experience

                              Supervisory experience


                              Performance driven


Think you’ve got what it takes?


Responsibilities :



  • Demonstrates effective communication skills with the health care team and works to eliminate communication barriers



  • Serves as a liaison between physicians, families, clinical staff and ancillary departments to promote high patient, physician and other team member satisfaction



  • Ensures continuity in the standard of care by participating in hospital-wide committees as appropriate



  • Monitors staffing requirements and productivity levels by establishing staffing guidelines based on patient needs and budgetary guidelines and reviewed at least annually



  • Participates in the decision-making processes for hiring new employees



  • Coaches and develops using an inter-disciplinary approach to individual team members by providing structured feedback for each staff member through yearly development plans and formal follow-up at least twice a year



  • Assists in the development of professional and clinical staff along the novice to expert continuum



  • Assures staff competencies specific to specialty based on initial orientation, ongoing training modules, and regular competency assessments



  • Demonstrates accountability for cost-effective management of resources (equipment and supplies) while ensuring the department achieves patient care goals



  • Ensures the delivery of quality, cost-effective patient care within the family-centered care environment by participating in and or leading one (1) performance improvement activity a year that improves clinical outcomes, patient flow, customer satisfaction or employee satisfaction



  • Ensures that all accrediting agencies’ requirements specific to your department are fulfilled but also understand the linkage between your department’s requirements and those of the integrated delivery system







  • High School Diploma or GED required



  • Master’s degree or in active pursuit of such advanced degree preferred



  • 6 years of clinic experience, private practice experience or outpatient nursing experience required



  • Some supervisory experience preferred



  • Experience matching the patient population to the clinic serves preferred



  • Experience in the medical specialty area the individual manages preferred



  • Bachelor’s degree may substitute for four (4) years of experience



  • Master’s degree may substitute for two (2) years of experience




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