About Texas Children's HospitalFounded in 1996, Texas Children’s Health Plan is the nation's first health maintenance organization (HMO) created just for children. We provide STAR/Medicaid and Children's Health Insurance Program (CHIP) to pregnant women, teens, children and adults in Houston and surrounding areas. Currently, the Health Plan has more than 375,000 members who receive care from our network of more than 1,100 primary care physicians, 3,200 specialists, and 70 hospitals. Texas Children's Health Plan is also the largest combined STAR/CHIP Managed Care Organization in the Harris County service area. To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.
We are searching for a Member Advocate — someone who works well in a fast-paced setting. In this position, you will investigate, resolve and facilitate the resolution of simple to moderately complex issues and questions reported by Health Plan and prospective members, healthcare providers, or other entities relating to the Managed Care Organization. You will act as the first point of contact for assistance or information regarding eligibility, benefits, authorizations, claims, referrals, and/or any other member/provider needs. Lastly, you will assist and advocate for members and providers throughout the complaint and appeal process and assist with any appointment scheduling.
Think you’ve got what it takes?
Please note: As a worker with the Health Plan organization, a signed consent allows us to disclose an employee’s home address for the purposes of geomapping.