EMR Trainer - Revenue Cycle Training & Development

Position: EMR Trainer - Revenue Cycle Training & Development

Job ID: 152921

Location: US-TX-Houston


Talent Area: Information Services

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8a - 5p

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.   Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.


We are searching for an EMR Trainer — someone who works well in a fast-paced setting. In this position, you’ll design, develop, and deliver Epic training for end users and super users. You will act as a liaison between providers, clinical staff, and/or non-clinical users of the electronic medical record while assuring that optimal usage is occurring.


Think you’ve got what it takes?

Responsibilities :

  • Conduct management and staff training programs to provide an effective and interactive learning environment
  • Facilitate customized training, team building, and development programs for all Epic users
  • Develop quick reference guides, essentials, and tip sheets for trainees
  • Participate in training and education team meetings
  • Provide real-time training for physicians, other care providers, or non-clinical users of the EMR
  • Be available in the patient care areas to ensure that physicians, care givers, or other staff are proficient with Epic modules
  • Utilize Epic reports to identify users who could benefit from additional coaching and contact them to ensure the applications are used efficiently and effectively
  • Create new users and iTrak tickets within the EMR as needed


  • High school diploma or equivalent required
  • 5 years’ experience teaching adult programs and/or working with an Epic environment required
  • Bachelor’s degree can substitute for 4 years’ experience
  • Master’s degree can substitute for 2 years’ experience

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