Medical Assistant II-The Woodlands

 
Position: Medical Assistant II-The Woodlands

Location: US-TX-The Woodlands

Talent Area: Medical Assistant

Shift: 8a - 5p

About Texas Children's Hospital

Scheduled to open in 2017, Texas Children’s Hospital The Woodlands is a 548,000-square-foot, state-of-the-art free-standing pediatric hospital designed, equipped and staffed exclusively to treat children and adolescents in The Woodlands and counties throughout Greater North Houston such as Montgomery, Walker, Grimes, Liberty, Harris, Polk, San Jacinto and Hardin counties. Our new facility will include 25 emergency center rooms, 32 acute rooms, 28 critical care rooms, 12 radiology rooms and 4 operating rooms. We will also offer inpatient and outpatient pediatric care in more than 25 specialties including: cancer, cardiology, neurology, orthopedics, diabetes and endocrinology, urology, sports medicine, gastroenterology and nutrition, pediatric surgery, plastic surgery, otolaryngology, allergy and immunology, dermatology, adolescent medicine and physical rehabilitation. Outpatient care areas are scheduled to open in fall 2016.   To join our community of 13,000 dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.

Summary:

We are searching for a Medical Assistant II - someone who works well in a fast-paced hospital setting. In this position, you’ll provide patient care and excellent customer service in the ambulatory setting. Additionally, you will assist in the coordination of flow and provider schedules to effectively manage patient care.

 

Think you’ve got what it takes? 



Responsibilities :

  • Demonstrates positive and effective interpersonal skills, communication, and customer service skills
  • Facilitates the appointment check-in procedure
  • Collaborates with clinic staff to ensure efficient patient flow
  • Provides high quality, cost-effective patient care in collaboration with clinicians and in conjunction with the patient/family
  • Collects specimens and performs Point of Care Testing (POCT)
  • Completes check out for patients and families
  • Facilitates patient flow as the scheduling master for the clinic


Qualifications:

  • High school diploma or equivalent
  • Certification as a certified medical assistant (CMA), registered medical assistant (RMA), or emergency medical technician (EMT) 
  • 2 years of related experience
  • Experience in a healthcare setting or customer service-focused industry is preferred
  • Outpatient clinic operations experience is preferred
  • A college degree is preferred
  • Knowledge of nursing/medical assistant patient care tasks, the managed care industry, appointment scheduling, related medical terminology, and customer service concepts
  • Ability to proficiently operate a personal computer and basic clinic/patient care office equipment
  • Ability to demonstrate interpersonal skills
  • Ability to demonstrate good verbal communication skills
  • Ability to demonstrate good time management skills and provide excellent customer service skills
  • Ability to demonstrate quick decision making and self-initiated work behaviors is necessary
  • Bilingual in Spanish/English preferred


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