Manager Data Security / Network / Telecommunications

Position: Manager Data Security / Network / Telecommunications

Job ID: 141410

Location: US-TX-Houston

Department: Application Systems

Talent Area: Information Services

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8a - 5p

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, a second community hospital opening in 2017. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 13,000 dedicated team members, for career opportunities. You can also learn more about our amazing culture at


We are searching for a Manager of Data Warehouse & Business Intelligence – someone who works well in a fast-paced hospital setting. In this position, you’ll be responsible, as the Service Owner, for specified services identified in the Business and Technical Service Catalog. You will provide support for the enterprise-wide data warehouse and business intelligence technologies; including production system by planning, managing, and maintaining an effective information systems network of users; and managing the production and development systems activities of the system including education, training and utilization.


Think you’ve got what it takes?

Responsibilities :

  • Bachelor’s degree in computer science or other related field (four years of related work experience may substitute for the bachelor’s degree)


  • Five years of experience in information systems selection, implementation or support with enterprise data warehouse and business intelligence environments
  • Background in large data warehouse environments, including Extract, Transform & Load (ETL) and parallel, mixed-mode processing in the data warehouse
  • Experience with data governance and processes
  • Background in metadata management and metadata management tools; multi-tier reporting systems design; and support practices, including architecture, engineering, configuration, tuning, and capacity planning
  • Management experience is preferred
  • Information Technology Infrastructure Library (ITIL) certification is preferred
  • Working knowledge of Information Technology Infrastructure Library
  • Knowledge of implementation planning & development, system testing execution, test development, and system analysis techniques
  • Demonstrated experience building and maintaining enterprise BI solutions including ETL, data management and modeling and capacity planning
  • Knowledge of and proven experience employing leading data warehouse development methodologies
  • Tactical planning skills, attention to detail, time management skills and conflict resolution skills
  • Background needed in problem solving, analysis, logistics, and strategic and organizational planning
  • Strong written, verbal, and interpersonal communication skills
  • Ability to effectively communicate at all levels in the organization
  • Broad technical skills in a Microsoft technology stack and data warehouse environment


  • Manages and develops service
  • Maintains performance within agreed-upon service levels
  • Continuously improves the quality of service
  • Works with Leadership to implement and retire services
  • Ensures customer service
  • Oversees incident resolution
  • Manages system operations
  • Ensures coordination with established policies, procedures and standards
  • Performs other duties as assigned

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