Care Coordinator (RN) – Main Campus (8a - 5p)

Position: Care Coordinator (RN) – Main Campus (8a - 5p)

Location: US-TX-Houston

Talent Area: Registered Nurse

Shift: 8a - 5p

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, a second community hospital opening in 2017. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 13,000 dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at


We are searching for a Care Coordinator - someone who works well in a fast-paced hospital setting. In this position, you will assess, plan, implement, monitor and evaluate the options and services required to meet an individual’s health needs. You will provide comprehensive on-going case management services to patients by coordinating and managing care of medical fragile and rising risk patients in order to meet multiple service needs across the continuum of care. You’ll ensure optimal patient outcomes that address quality, service, customer satisfaction and cost effectiveness. As the care coordinator, you will partner with the physician to establish care and allocate resources associated with the patient’s risk assessment. You will also assist the patient/patient’s family in coping with illness by optimizing the patient’s/family’s self-care abilities and supporting their consumer rights.


Think you’ve got what it takes?

Responsibilities :

  • Assesses, develops, implements and monitors a comprehensive plan of care through an interdisciplinary team process in conjunction with the patient/family in internal and external settings
  • Routinely assess patient’s status and progress; if progress is static or regressive, determine the reason, and proactively encourage appropriate adjustments in the care plan, Providers and/or services to promote better outcomes
  • Serves as a communication link between inpatient and outpatient services as well as across the various health professionals involved in an individual patient’s care
  • Communicates the utilization assessments needed to provide for appropriate levels of care during inpatient stays and for continuity of care needs
  • Collaborates with community health education/outreach organizations and providers to promote health for children with complex health care needs
  • Assists in development of disease specific case management programs as indicated for patients
  • Accurately assesses own learning needs and develops strategies to meet them
  • Assists in creating a positive work environment that promotes productivity, mentoring, teamwork and cooperation
  • Obtains/maintains professional certification in care coordination, transitional care or case management
  • Prepares and monitors outcome data to assist in identification of improvement opportunities
  • Demonstrates commitment to team, flexibility, professional interpersonal, communication, critical thinking, and customer service skills


  • Associate of Science degree in Nursing from an accredited school of nursing
  • RN license to practice professional nursing in the State of Texas
  • Three (3) years of pediatric nursing experience
  • Proficiency in applying highly technical principles, concepts and techniques central to the nursing profession in the case management process and general managed care
  • Ability to comprehensively assess member/family medical needs, formulate a plan to help the member/family to meet these needs and provide ongoing evaluation and monitoring


  • Preferred for this job is the ability to speak proficiently in English and Spanish
  • Bachelor’s in Nursing
  • Experience in community health, complex pediatric patient care, home care, case management, managed care, or utilization review
  • Current certification in American Heart Association Basic Life Support for health care providers and Pediatric Emergency Assessment, Recognition and Stabilization (PEARS)
  • Case Management / Care Coordination Certification or other relevant nursing specialties

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