Education Coord - TCHP/TCHPC

Position: Education Coord - TCHP/TCHPC

Job ID: 141704

Location: US-TX-Houston


Talent Area: Registered Nurse

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8a - 5p

About Texas Children's Hospital

Founded in 1996, Texas Children’s Health Plan is the nation's first health maintenance organization (HMO) created just for children. We provide STAR/Medicaid and Children's Health Insurance Program (CHIP) to pregnant women, teens, children and adults in Houston and surrounding areas. Currently, the Health Plan has more than 375,000 members who receive care from our network of more than 1,100 primary care physicians, 3,200 specialists, and 70 hospitals. Texas Children's Health Plan is also the largest combined STAR/CHIP Managed Care Organization in the Harris County service area.   To join our community of 13,000 dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at


We are searching for an Education Coordinator - someone who works well in a fast-paced hospital setting. In this position, you’ll manage interdisciplinary clinical learning and performance improvement initiatives and to improve clinical performance with The Center or manage and train internal staff with multifunctional roles on federal, state and organizational standards related to the managed care model of providing the full spectrum of healthcare support used in the medical management of members and patients. You will be responsible for the development of policies associated with departmental key processes and responsible for providing input into policies associated with the job’s purpose and essential responsibilities.


Think you’ve got what it takes?

Responsibilities :

Job Duties & Responsibilities:

  • Plans, designs, develops, markets, and implements learning interventions that facilitate application of learning in the work place as measured by documents developed participant feedback and peer and supervisor observation
  • Provides educational programs and ensures the program content is consistently relevant to target audience’s job duties, based on principles of adult learners
  • Coordinates or facilitates coordination of the implementation of cost-effective learning interventions/modules as measured by the cost of programs developed and implemented
  • Serves as a patient/family advocate while caring for patients and collaborating with other health care team members
  • Ensures and participates in ongoing communication with other health care team members in order to enhance patient/member-centered care and facilitate operations
  • Develops curriculums based on the learning needs of staff
  • Conducts a performance effectiveness assessment to identify gaps between desired and actual performance as measured by completed assessments
  • Supports/facilitates/implements interventions to close performance gaps according to pre-established timelines as measured by feedback from the leadership team
  • Implements and coordinates staff orientation plan staff
  • Collaborates with stakeholders and leaders across the system regarding the preceptor program



  • Bachelor’s degree in Nursing
  • Current licensure as a Registered Nurse (RN) by the State of Texas Board of Nurse Examiners.
  • Basic Life Support certification issued by the American Heart Association within two (2) months of entering the position and maintained thereafter
  • Three (3) years of clinical nursing experience and/or Department of Rehabilitative Services (DARS) experience
  • Knowledge of strategic planning methodology, regulatory and accrediting agency standards
  • Knowledge of educational program design and training for impact methodology
  • Knowledge of performance improvement methodology and facilitative leadership methodology
  • Ability to lead and facilitate diverse groups to achieve pre-established outcomes in a reasonable time frame
  • Ability to design reliable and valid data collection tools that measure performance, proven ability to assess needs, design, develop, implement, and evaluate interdisciplinary training

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