Clerical Secretary - The Health Plan - Bellaire, TX

Position: Clerical Secretary - The Health Plan - Bellaire, TX

Job ID: 142939

Location: US-TX-Houston

Department: Quality Management

Talent Area: Administrative Support

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8a - 5p M - F

About Texas Children's Hospital

Founded in 1996, Texas Children’s Health Plan is the nation's first health maintenance organization (HMO) created just for children. We provide STAR/Medicaid and Children's Health Insurance Program (CHIP) to pregnant women, teens, children and adults in Houston and surrounding areas. Currently, the Health Plan has more than 375,000 members who receive care from our network of more than 1,100 primary care physicians, 3,200 specialists, and 70 hospitals. Texas Children's Health Plan is also the largest combined STAR/CHIP Managed Care Organization in the Harris County service area.   To join our community of 13,000 dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at


We are searching for a Clerical Secretary - someone who works well in a fast-paced managed care setting. In this position, you’ll provide secretarial and clerical support to department in a timely, efficient, and professional manner.


Think you’ve got what it takes?


Responsibilities :

  • Addresses incoming calls and visitors 
  • Answers department telephone within three rings or less with the proper greeting in a courteous and professional manner 
  • Daily assesses the purpose of the call and handles the request as indicated 
  • Performs other essentials functions with regard to Quality and Outcomes Management 
  • Assists with accurate and timely collation of reports for regulatory-required committee meetings 
  • Verifies pagination and correct sequence of committee reports 
  • Performs other essentials functions with regard to provider credentialing 
  • Pulls and distributes provider credentialing files according to credentialing cycle 
  • Queries the National Practitioner Database regarding possible malpractice or medical board actions on providers scheduled for credentialing 
  • Demonstrates initiative, flexibility, and involvement on Health Plan/department planning and Quality Improvement activities 
  • Attends or reads all inservices and information documented in committee reports as necessary 
  • Completes typing/clerical projects and other assigned non-routine duties accurately and in a timely manner




  • High school diploma or equivalent 
  • Experience in health care/Insurance environment preferred



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