Mgr Transport/Mission Control

Position: Mgr Transport/Mission Control

Job ID: 143309

Location: US-TX-Houston

Department: Transport Services

Talent Area: Registered Nurse

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8a-5p

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, a second community hospital opening in 2017. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 13,000 dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at  


We are searching for a Manager of Transport and Mission Control – someone who works well in a fast-paced setting. In this position, you’ll be accountable for the clinical, educational, administrative, and operational activities of the Transport Services/Mission Control team. You will also work collaboratively with departmental leadership to ensure the delivery of high quality patient and family centered care.


Think you’ve got what it takes?


Responsibilities :

  • Maintains clinical competence and ensures the delivery of high-quality, age-appropriate, family-centered and cost- effective care
  • Provides supervision of multi-disciplinary transport teams and coordinates care needs during and after transport
  • Provides supervision of the Mission Control team to ensure efficient operations in the transfer process and management of beds
  • Assists departmental leadership in the recruitment, orientation, and training of new staff
  • Monitors productivity and assures that staffing and resources are aligned with patient care and operational needs
  • Participates in quality initiatives to develop and monitor clinical outcomes during transport
  • Reviews customer service indicators and quality metrics
  • Coordinates and collaborates with stakeholders to create collaborative work relationships that drive performance and quality outcomes in a timely and effective manner
  • Reviews and reports department data so stakeholders have the information needed to identify trends such as business development opportunities and shifts in transfer volume
  • Collaborates with internal hospital departments to streamline processes for continual improvement on a system level
  • Responsible for cost-effective management of resources while ensuring department achieves patient care and operational goals
  • Collaborates with the management team to budget for expected levels of revenue and provide reporting on status and changes in revenue




  • Bachelor’s degree in Nursing
  • Knowledge of Pediatric/Neonatal Transport Medicine
  • Knowledge of Flight Physiology
  • Current PALS and NRP (prefer instructor of one of the courses)
  • Knowledge of Quality improvement concepts
  • Has CAMTS accreditation standards
  • RN - Lic-Registered Nurses from Texas State Board of Nurse Examiners
  • BLS - Cert-Basic Life Support from American Heart Association
  • PASSPORT - US Passport/Int'l Doc from US Department of State or other appropriate (Required within 4 months of hire)
  • PALS - Cert-PALS from American Heart Association (Required within 4 months of hire)
  • NRP - Cert-Neonatal Resusci Prog from American Academy of Pediatrics and the American Heart Association (Required within 4 months of hire)
  • ACLS - Cert-Adv Cardiac LS ACLS from American Heart Association (Required within 6 months of hire)
  • CNPT - Neonatal Pediatric Transport from National Certification Corporation (Required within 18 months of hire)
  • CPEN - Cert-Cert Ped Emergency RN from Pediatric Nursing Certification Board and the Board of Certification for Emergency Nursing
  • CCRN - Critical Care Registered Nurse from American Association of Critical Care Nurses



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