Protection Officer, Sergeant

 
Position: Protection Officer, Sergeant

Location: US-TX-Houston

Shift: 8a - 5p

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years. Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation. To join our community of 13,000 dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.

Summary:

We are searching for a Protection Officer, Sergeant — someone who works well in a fast-paced setting. In this position, you'll support the hospital by providing a visible first line security presence, efficiently handling customer inquiries, requests for assistance, and ensuring smooth traffic flow.

 

Think you’ve got what it takes?



Responsibilities :

  • Provides security functions at designated posts during varying hours and shifts
  • Performs and documents assessment of the patient/family, including bio-physical, psychosocial, developmental (age-appropriate), cultural, spiritual, and environmental needs in an organized and systematic manner
  • Observes all persons entering and exiting the hospital; maintains visitor and entry logs
  • Ensures that the required sign-in logs and documents are properly maintained as prescribed by departmental procedures
  • Monitors all carry out items and inspects them when the situation warrants
  • Provides proactive customer service functions to employees and visitors of the hospital
  • Maintains a professional appearance and demeanor at all times
  • Carries out responsibilities in a firm but courteous manner, seeking to invoke a willing response from visitors and employees
  • Patrols the hospital as assigned, observing all conditions inside and outside of the hospital for potential threats to the safety of patients, visitors, employees, and medical staff
  • Reports any hazardous conditions and suspicious activity to the Protection Force Lieutenant and Service Response Center dispatcher immediately, using radio and other means of communication according to established departmental procedures
  • Controls traffic and parking in designated areas


Qualifications:

  • High school diploma or equivalent
  • 3 years of security experience
  • 2 years of supervisory experience
  • High School diploma (or equivalent)
  • Meet the Texas Department of Private Security Board (TDPSPSB) requirements
  • Valid Texas Driver’s license and safe driving record


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