Manager of Business Services - Nabisco Building

Position: Manager of Business Services - Nabisco Building

Job ID: 147835

Location: US-TX-Houston


Talent Area: Professional - Non-Clinical

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8-5

About Texas Children's Hospital

- Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years. - Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, a second community hospital opening in 2017. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation. - To join our community of 13,000 dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at


We are searching for a Business Services Manager — someone who works well in a fast-paced setting. In this position, you'll manage all key aspects of the business services team, which include the revenue cycle liaisons, to ensure thorough analyses are being conducted across all specialty sections, and to effectively manage the communication strategy to all key constituents regarding deficiencies and improvement opportunities


Think you’ve got what it takes?

Responsibilities :

  • Maintains a framework in which the revenue cycle’s financial and statistical performance can be continuously measured and compared to quantifiable budget targets that are acceptable to finance leadership and executive management
  • Manages performance reports provided by revenue cycle liaisons to ensure effective communication with action-oriented plans are being delivered to key constituents
  • Regularly meets with key constituents to develop and build meaningful partnerships to strengthen the relationship between the PSO and operations
  • Ensures that revenue cycle finances are recorded appropriately as well as any applicable statutory reporting requirements
  • Creates monthly reports demonstrating revenue cycle financial performance related to budgeted, actual and projected revenue, expenses, and key performance indicators and presents these reports periodically to the revenue cycle leadership team


  • Bachelor’s degree in computer science, informatics, accounting, finance, communication, business, health care is required
  • Master’s degree is preferred and may substitute for one year of work experience
  • 3 years of work experience
  • 1 year of supervisory experience
  • Knowledge of overall revenue cycle operations and key components including, scheduling, admissions, charge capture, billing and coding, and denials management
  • Experience managing revenue cycle operations, key performance metrics, and more than five employees is preferred
  • Heavy analytical experience is preferred
  • Knowledge of key performance metrics in revenue cycle is recommended

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