Interpreter Supervisor

 
Position: Interpreter Supervisor

Job ID: 147829

Location: US-TX-Houston

Department: LANGUAGE SERVICES

Talent Area: Professional - Non-Clinical

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 9am-5:30pm, with some weekends

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years. Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 13,000 dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture atinfinitepassion.org.

Summary:

We are searching for a Supervisor Interpreter – someone who works well in a fast-paced setting. In this position, you’ll support the provisions of interpretation services through high-quality training, competency assessments, and activities reporting. This position will also maintain individual competency through the provision of interpretation services.

 

Think you’ve got what it takes?



Responsibilities :

  • Ensure adequate coverage for all appointments scheduled
  • Collaborate with the Administrative Coordinator to rearrange the schedule to match appropriate interpreters with appointments and meetings
  • Identify proper solutions to address needs and make recommendations to leadership based on cost-effectiveness and appropriateness of the method
  • Provide accurate interpretations of clinical and health care related discussions involving staff, patients, families, and physicians
  • Coordinate, plan, and ensure interpreters are present at needed family conferences and meetings
  • Schedule interpreters to maximize interpreter usage and minimize the need for outside services
  • Maintain current knowledge of departmental/organizational policy and procedures, and JCAHO requirements
  • Provide additional resources to staff and leadership to ensure high-quality interpretation and that translating needs are met


Qualifications:

  • High school diploma or GED
  • Bachelor’s degree preferred
  • Evidence of advanced training in interpretation and/ or translation services is preferred
  • 4 years of related health care experience
  • An assessment of proficiency in oral and written English and at least one other language will be evaluated prior to hire, advanced proficiency must be demonstrated in the Health Care Interpreter Assessment


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