Director of Safety/Security Services

Position: Director of Safety/Security Services

Job ID: 148630

Location: US-TX-Houston

Department: Facilities Op/Administration

Talent Area: Professional - Non-Clinical

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8am-5pm

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 13,000 dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at  


We are searching for a Director of Safety and Security Services – someone who works well in a fast-paced setting. In this position, you’ll efficiently lead the cost-effective delivery of safety and security services across the system, including overseeing Joint Commission regulatory compliance and safeguarding the organization's assets, employees, patients, and visitors.  In this position, you will also provide leadership, direction, and support to the continued development of strategic initiatives, including business plans, to support these initiatives and provide outstanding customer service, develop strong relationships with all other leadership positions across the organization, identify and resolve problems quickly and appropriately, and ensure communication is maximized.


Think you’ve got what it takes?


Responsibilities :

  • Serve as the organization-wide Safety Officer and coordinate the on-going system of information collection and evaluation in order to identify deficiencies and opportunities for improvement relative to The Joint Commission (TJC), Environment of Care (EC), Emergency Management, and Life Safety Code standards
  • Coordinate activities for the management plans within the Environment of Care and lead the Environmental Safety Council for the system
  • Direct and manage the physical security service functions, ensuring all key processes are aligned with the goals and objectives of the company
  • Manage operations regarding personnel, electronic security systems, and equipment, access control measures, and related customer services
  • Direct the safety and security service functions, ensuring all key processes are aligned with the goals of the organization, including the management of the Mission Control/Service Response Center operations
  • Direct and manage the regulatory compliance functions for the system
  • Establish safety and security priorities, defining roles and responsibilities, building capacity, and creating systems of accountability to ensure a safe and secure environment for all patients, visitors, and staff
  • Manage safety functions, which include the regulatory compliance with state, local and national providers and ensure all key processes are aligned with the objectives of the organization
  • Develop and grow the competencies of the safety and security services management team through team development, implementation, and support of the specific training for the various responsibilities
  • Provide support to senior leadership by setting the strategic and financial direction of safety and security services for the organization
  • Diredct quality initiatives in collaboration with the Chief Patient Safety Officer, physicians, and other departmental directors
  • Ensure compliance with regulatory and quality standards and audits related to safety, security, hazardous materials, and biomedical waste services
  • Lead the development and implementation of the Commissioned Security Officer Program to ensure compliance with all State of Texas regulatory requirements
  • Participate as a member of the Facilities and Information Technology (FIT) Team for the organization’s Global Health Programs



  • Master’s degree in business administration, healthcare, or related technical field required
  • 5 years’ management experience in a healthcare organization required
  • Certification as a Protection Professional issued by the American Society for Industrial Security and/or Healthcare Safety Professional issued by the International Board for Certification for Safety Managers
  • Certification as a Healthcare Protection Admin issued by the International Association for Healthcare Security & Safety is also desired
  • 4 years’ progressive leadership experience in a large healthcare organization
  • Thorough understanding of safety & security documentation including waste manifests, Environment of Care, Life Safety Compliance, OSHA logs, Texas Protective Service Bureau, Texas Commission for Environmental Quality (TCEQ) and Nuclear Regulatory Commission (NRC) is compulsory
  • Knowledge of safety principles and practices to include knowledge of fire safety management, hazardous waste management, employee safety, OSHA practices and principles, infection control, and life safety programs and operations

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