Director of Employee Relations

Position: Director of Employee Relations

Job ID: 149093

Location: US-TX-Houston


Talent Area: Human Resources

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8a - 5p

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 13,000 dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at


We are searching for a Director of Employee Relations —In this position, you'll lead system-wide employee relations efforts, managing a team of specialists and contributing to a strong organizational culture by ensuring fairness to all parties in employee matters.


Responsibilities :

  • Provides strategic direction to the employee relations function and ensures processes/practices meet departmental and organizational needs
  • Brings innovation to the Employee Relations function by thinking differently – promoting a proactive approach, that supports the organization’s future-focus, to include training and positive cultural activities that challenge traditional models
  • Partners with other HR functional leaders to ensure positive Employee Relations focus is present across all HR programs and activities Collaborates with leadership throughout the organization to proactively manage employee relations, building trust while increasing accountability
  • Continually emphasizes the impact and linkage of positive and effective Employee Relations to promotion of communal mindset and overall high organizational performance
  • Reviews departmental performance, effects change as needed to improve service, simplify workflow, and assure compliance with regulatory requirements
  • Oversees the processes of the teams and serves as expert on high-level issues
  • Provides input on key employee relations decisions; communicates with the leadership and executive teams, leads the evaluation of new and existing processes and programs
  • Leads and provides performance coaching, development, work guidance, and appraisal of team member performance
  • Serves as a high performing coach, working with team members to enhance strengths and to overcome potential limitations
  • Develops and implements service/departmental-based priorities that support the organization’s strategic plan and continually improve performance as measured by department statistics and trends, benchmarks, and initiatives
  • Provides guidance to leader and employee actions by developing and updating policies, procedures, methods, and guidelines in partnership and collaboration with other HR Leaders COE, including updating on-line materials, communicating and enforcing organizational processes, policies, and values
  • Facilitates, participates, and collaborates in interdepartmental teams and committees to ensure operations, programs etc. are integrated and aligned with the strategic plan


  • Bachelor’s degree
  • 7 years of experience in Human Resources is required
  • 5 years of experience in management/leadership with significant experience in employee relations is required
  • Human Resources expertise as a generalist with a focus on employee relations
  • Demonstrated experience in building an innovative, world class Employee Relations function
  • Demonstrated experience in influencing positive outcomes in interactions with all levels of employees
  • Experience in building collaborative working relationships and facilitating groups
  • Conveys strong leadership presence through non-traditional mediums

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