Medical Assistant II (BCM OB/GYN CLINIC)

 
Position: Medical Assistant II (BCM OB/GYN CLINIC)

Job ID: 149200

Location: US-TX-Houston

Department: BCM OB/GYN CLINIC

Talent Area: Medical Assistant

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: Day Shift (M-F)

About Texas Children's Hospital

Texas Children’s Pavilion for Women Texas Children’s Pavilion for Women is a comprehensive obstetrics/gynecology facility and one of a select few hospitals nationwide that provides women, mothers and babies with a full continuum of high-quality, expert health care. Offering a full spectrum of maternal and fetal medicine services, including an array of fetal diagnostic procedures and highly specialized fetal surgeries, the Pavilion for Women is connected to Texas Children’s Hospital via a two-story circular sky bridge to enhance patient care by providing physicians, staff and patient families with rapid access to other pediatric subspecialists. Three private OB/GYN practices, The Family Fertility Center, The Menopause Center and The Women’s Place – Center for Reproductive Psychiatry are all housed here. Additionally, we also recently opened a community-based OB/GYN practice in Pearland.   To join our community of 13,000 dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.

Summary:

We are searching for a Medical Assistant II – someone who works well in a fast-paced setting. In this position, you will provide patient care and excellent customer service in the hospital health care setting and assist in the coordination of flow and provider schedules to effectively manage patient care.

 

Think you’ve got what it takes?



Responsibilities :

  • Welcome and interact with all patients, families, and visitors in a professional, timely, age appropriate, and culturally sensitive manner
  • Respond to customer questions with prompt information and/or service related to appointment status, wait time, or unanticipated problems
  • Identify prolonged wait times for patients in the waiting room and report to clinic manager
  • Attend staff meetings, sign attendance records for reading of minutes, and attend mandatory training and development activities by established guidelines as evidenced by supervisory observation and written/verbal feedback
  • Communicate with each patient, staff, and providers regarding patient arrivals, delays, and clinic processes
  • Maximize collections by reviewing patient notes for amounts quoted during the pre-admission process and collect for these and other non-covered services as appropriate
  • Refer to/consults business services for patients arriving with incomplete or complex admission accounts
  • Turn over the exam room preparing it for the next patient visit, utilizing appropriate infection control procedures
  • Assist, as needed, licensed staff with the non-financial aspects of the inpatient admission process, e.g. assist with patient escort and paperwork as needed
  • Maintain the integrity of medication supplies by following infection control and inventory control guidelines


Qualifications:

  • One of the following:
    • Certified Clinical Medical Assistant (CCMA) issued by the National Health career Association
    • Certified Medical Assistant (CMA-AAM) issued by the American Association of Medical Assistants
    • National Medical Assistant Certification (NCMA) issued by the National Center for Competency Testing
    • Nationally Registered Certified Medical Assistant (NRCMA) issued by the National Association of Health Professionals
    • Registered Medical Assistant (RMA) issued by one of the following organizations: American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants
    • EMT-Basic (EMT-B) issued by the Texas Department of State Health Services
    • EMT-Intermediate (EMT-I) certification issued by the Texas Department of State Health Services (NOTE: Effective January 2017, EMT-Intermediate (EMT-I) was replaced by Advanced EMT. Individuals with EMT-I certifications seeking renewal will renew as Advanced EMTs)
    • Advanced EMT (EMT-A) certification issued by the Texas Department of State Health Services o EMT-Paramedic (EMT-P) certification issued by the Texas Department of State Health Services
    • Licensed Paramedic (LIC PAR) certification issued by the Texas Department of State Health Services
  • Two (2) years of related experience
  • Bilingual in Spanish/English preferred
  • Thorough knowledge of nursing/medical assistant patient care tasks, the managed care industry, appointment scheduling, related medical terminology and customer service concepts are essential


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