Senior EMR Educator

Position: Senior EMR Educator

Job ID: 149535

Location: US-TX-Houston


Talent Area: Information Services

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8a-5pm

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 13,000 dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at


We are searching for a Senior EMR Educator – someone who works well in a fast-paced setting.

Training programs for assigned patient areas. The primary focus of this position will be to enhance personal/professional development of employees to achieve organizational goals, work with leaders to ensure that the training strategy and delivery meet requirements, and develop and test the EPIC training environment. You will ensure that EPIC is in sync with the production system, investigate processes to understand data and communication flow, and delegate training tasks to assigned EMR members.


Think you’ve got what it takes?

Responsibilities :

  • Develop, recommend, and facilitate the training plan for assigned EPIC-related projects, new departmental implementations, enhancements, and optimizations
  • Work with the training manager, AD, and project manager to establish training milestones, deliverable dates, and resources, as well as track and report updates
  • Analyze the audience, scope, and impact to develop recommended training delivery strategy and methodology
  • Develop and oversee in test plans for training scenarios and new functionality in the training environment to ensure accuracy and synchronization with documentation
  • Ensure the delivery of completed, accurate assignments and guarantee documentation references are published in EPIC
  • Work closely with production support to understand requirement work flows and training deliverables
  • Participate in testing so that the training environment stays in sync with production and reflects the detail requirement specifications for new EPIC enhancements, optimizations, and upgrades
  • Collaborate with BSAs, production support, and identified operational end users/leadership to identify and address training needs from the end user community
  • Develop, review, and approve documentation for advanced level efficiencies and trainers/BSAs
  • Facilitate training courses as needed to back up EMR educators and trainers
  • Participate in the credentialing for end user trainer, super user, and BSAs, as well as participate in education team meetings and development planning


  • Bachelor’s degree in information technology, business, human resources, health care, or related field
  • EPIC certification
  • 5 years’ experience teaching adult programs or related (particularly for the EPIC EMR environment)

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