Sales Associate

Position: Sales Associate

Job ID: 149844

Location: US-TX-Houston

Department: Volunteer Services

Talent Area: Clerical

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 7am-7pm, Varies

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 13,000 dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at


We are on the hunt for our next Sales Associate-someone who can thrive in a fast-paced hospital setting. In this position you'll help provide quality merchandise and service to all toy shop customers. We need someone who can appropriately handle cash and charge transactions and display excellent customer service skills.


Think you've got what it takes?

Responsibilities :

•Provides customer service in a timely manner and in a desirable environment

•Rings up sales, following appropriate procedures and guidelines, to assist the customer with their purchase

•Handles phone orders, ensuring all information taken is correct, appropriate forms are completed and merchandise is delivered to correct room

•Follows all procedures regarding cash register functions, opening and closing of shop and merchandise transfers

•Follows all appropriate guidelines and procedures regarding charges, payroll deduction, layaways, and gift certificates when ringing up sales

•Assists with ordering candy, sundries, drinks and snacks and other merchandise as requested by supervisor, to ensure customer demand is met and shelves are fully stocked at all times

•Stocks shelves at least once each day, but as often as needed to ensure merchandise is available to customers

•Keeps shop neat and orderly and assists with special projects as needed and as requested by supervisor

•Ensures merchandise is well-displayed and rotated to keep merchandise fresh-looking and interesting to customers


•High School diploma or GED

•One (1) year experience in a retail setting or customer service in a public arena

•Two (2) years of experience in a retail setting or customer service in a public arena is preferred

•Knowledge of basic math, cash register functions, and computer skills

•Ability to appropriately handle cash and charge transactions and excellent customer service skills

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