About Texas Children's Hospital
Strategically located throughout the greater Houston area, Texas Children's Specialty Care offer the same high-quality pediatric subspecialty care as our hospital – right in your neighborhood. Staffed by pediatric specialists from Texas Children's Hospital and Baylor College of Medicine, our teams are trained to care for the physical and emotional needs of children and adolescents. Working closely with a child's primary-care physician, our specialists diagnose health conditions and develop patient-specific treatment plans. Texas Children's Specialty Care locations use child-sized medical equipment in colorful, child-friendly atmospheres that cater to young patients' needs and interests.
To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org
for career opportunities. You can also learn more about our amazing culture at infinitepassion.org
We are searching for a Medical Assistant II for our specialty clinic— someone who works well in a fast-paced setting. In this position, you will provide patient care and excellent customer service in the organization’s setting. You will assist in the coordination of flow and provider schedules to effectively manage patient care.
Think you’ve got what it takes?
Job Duties & Responsibilities
- Respond to customer questions with prompt information and/or services related to appointment status, wait time, or unanticipated problems
- Perform patient registration procedures per clinic process
- Prioritize patients to be roomed based on appointment and arrival times and other clinic procedures
- Assist in the collection and documentation of patient/family data which includes biophysical and psychosocial information according to clinic scope and report any abnormal findings to RN or providers
- Follow laboratory procedures for specimen handling and processing, test analyses, reporting, and maintaining records of patient test results
- Ensure that requisitions have necessary clinical, demographic, billing, and payor information
- Monitor patient flow and fill in or assign staff as necessary to avoid bottlenecks and assure minimal patient wait and alone time
Skills & Requirements
- Pediatric experience
- Certified Clinical Medical Assistant from the National Healthcareer Association or
- Certified Medical Assistant from the American Association of Medical Assistants or
- Certified Emergency Medical Technologist from the Texas Department of State and Health Services required or
- Certified Advanced Emergency Medical Technologist from the Texas Department of State and Health Services required or
- Certified Emergency Medical Technologist-Basic from the Texas Department of State and Health Services required or
- Certified Emergency Medical Technologist-Intermediate from the Texas Department of State and Health Services required or
- Certified Emergency Medical Technologist-Paramedic from the Texas Department of State and Health Services required or
- Licensed Paramedic from the Texas Department of State and Health Services required or
- National Medical Assistant Certification from the National Center for Competency Testing or
- Nationally Registered Certified Medical Assistant from the National Association of Health Professionals required or
- Registered Medical Assistant from the American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants
- Minimum 2 years of related experience
- Experience in a health care setting or customer service-focused industry preferred
- Outpatient clinic operations experience preferred
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