PhysicianPracFrntOfficeSpec

 
Position: PhysicianPracFrntOfficeSpec

Job ID: 150417

Location: US-TX-Houston

Department: TCPG-POGC Administration

Talent Area: Clerical

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8a - 5p

About Texas Children's Hospital

Texas Children’s Pavilion for Women is a comprehensive obstetrics/gynecology facility and one of a select few hospitals nationwide that provides women, mothers and babies with a full continuum of high-quality, expert health care. Offering a full spectrum of maternal and fetal medicine services, including an array of fetal diagnostic procedures and highly specialized fetal surgeries, the Pavilion for Women is connected to Texas Children’s Hospital via a two-story circular sky bridge to enhance patient care by providing physicians, staff and patient families with rapid access to other pediatric subspecialists. Three private OB/GYN practices, The Family Fertility Center, The Menopause Center and The Women’s Place – Center for Reproductive Psychiatry are all housed here. Additionally, we also recently opened a community-based OB/GYN practice in Pearland.   To join our community of 13,000 dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.

Summary:

We are searching for a Front Office Specialist — someone who works well in a fast-paced setting. In this position, you’ll coordinate and perform the scheduling of patients, receive and greet visitors, answer and handle incoming calls, coordinate the referral process, enter accurate billing information, and transmit claims.

 

Think you’ve got what it takes?



Responsibilities :

  • Greet and assist patients and visitors upon arrival
  • Answer the telephone and take complete messages
  • Assure accurate patient demographic and payor information is verified and entered in the system
  • Enter office and hospital charges/receipts into the billing system
  • Balance charges and payments daily
  • Montior the patient type discrepancy, on hold, do not file, and write off reports
  • Monitor returned mail and flag medical records per practice protocol
  • Verify and collect correct co-payments and provide receipts for all payments
  • Assess patient’s eligibility for referral by verifying coverage with payor and document the eligibility in the patient medical record
  • Assist patients with setting appointments and those with emergencies
  • Maintain the referral log with accuracy
  • Notify Practice Manager of needed supplies
  • File, archive, and retrieve medical records per office protocol


Qualifications:

  • High school diploma or equivalent required
  • 1 year related experience required


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