Ambulatory Services Rep II - Woodlands

 
Position: Ambulatory Services Rep II - Woodlands

Job ID: 151266

Location: US-TX-The Woodlands

Department: WOMEN'S CLINIC - THE WOODLANDS

Talent Area: Administrative Support

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8a - 5p

About Texas Children's Hospital

Texas Children’s Hospital The Woodlands is north Houston’s first true, free-standing pediatric hospital designed, equipped and staffed exclusively to provide care in more than 25 areas of specialty care for children and adolescents. Hospital facilities include 24 emergency center rooms, outpatient exam rooms, radiology rooms, operating rooms and acute care beds, as well as a pediatric intensive care unit (PICU). To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.

Summary:

We are searching for a full-time Ambulatory Service Representative II – someone who works well in a fast-paced setting. In this position, you’ll provide excellent customer service as the first contact for patients, providers, and staff accessing ambulatory clinics. You will expedite the outpatient check-in and check-out processes by reviewing appointment status, using an electronic appointment system to view information regarding appointment, insurance, and history. Additionally, you will collect pre-visit payments and communicate with the clinic liaison regarding factors impacting the patient visit and general clinic-patient flow. You will also secure the financial integrity of the patient’s account by verifying benefits and obtaining referrals, authorizations, and pre-certifications.

 

Think you’ve got what it takes?



Responsibilities :

  • Oversees admission, check-in, welcome desk, PARs, registration, and past pending
  • Oversees insurance authorization, collecting, cash, and deposits
  • Coordinates schedules
  • Provides customer service
  • Oversees charge entry, billing, and reconciliation
  • Performs other job-related functions
  • Operates as Flowmaster and provides room management


Qualifications:

  • High school diploma or GED
  • Two (2) years of experience in customer service
  • Health care and/or pediatric experience preferred
  • Knowledge of medical terminology, insurance terminology, and customer service concepts
  • Ability to communicate effectively, both orally and written
  • Excellent interpersonal skills, organization, and problem-solving skills
  • Good time management skills
  • Ability to provide excellent customer service
  • Ability to operate a personal computer and software efficiently and operate general clinic equipment
  • Bilingual in Spanish and English preferred


Apply Now
Current Texas Children’s employees – Please click here to login.
Create Profile or Log In Search Careers