Patient Liaison

Position: Patient Liaison

Job ID: 152477

Location: US-TX-Houston


Talent Area: Professional - Clinical

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8a-5p

About Texas Children's Hospital

Texas Children’s Hospital Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 14,000+ dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at


We are searching for a Patient Liaison - someone who works well in a fast-paced hospital setting. In this position, you’ll deliver social services to assist patients and families in making psychosocial adaptations to illness and in utilizing health care optimally, rendering services in accordance to age and developmental level of the patient.


Think you’ve got what it takes?

Responsibilities :

  • Provides direct patient services
  • Provides psychosocial assessment by interviewing patients and their families for information about patient’s developmental level and social, psychological, environmental and financial situation to define problems, identify resources and formulate a plan for psychosocial care, planning intervention to meet assessed needs and to resolve identified problems
  • Participates in team, clinic and Hospital programs to assure psychosocial aspects of care are integrated into comprehensive care plan
  • May attend medical rounds and clinic to identify and respond to psychosocial needs of patients
  • Acts as a community liaison
  • Communicates actively with community service agencies in various ways including: telephone, attending workshops, membership in professional organizations and reading bulletins, to keep current on eligibility criteria and benefits
  • Participates in Social Work continuing education
  • Attends educational meetings to advance professional knowledge and skill base
  • Contributes to the efficient functioning of the department
  • Adheres to departmental policies and procedures
  • Cares for one or more of the following age groups routinely: Neonates, Infants, Toddler, Preschool Age, School Age, Adolescent, and Adult
  • Locates the developmental and age appropriate Plans of Care




  • Bachelor’s Degree in Social Work
  • One (1) year experience with children, adolescents and women is preferred

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