About Texas Children's Hospital
Texas Children’s Austin
Texas Children’s Hospital has begun its expansion from Houston to Austin! We are excited about the opportunity to extend Texas Children’s mission to a large and growing population of children and women. Our Urgent Care opened in March 2018, several pediatric practices will open this spring and summer, and our first Specialty Care Center will open this October. The Specialty Care Center is located at 8611 North Mopac Expressway, approximately 8 miles north of downtown Austin near Highway 183 and will include these subspecialties and more: • Cardiology • Pulmonary Medicine • Neurology • Diabetes/Endocrinology • Gastroenterology • Dermatology • Allergy & Immunology • Urology • Ophthalmology • Plastic Surgery. Our robust, outpatient-focused approach includes a plan through 2021 for 18 pediatric practices, 4 urgent cares, 3 specialty care centers, and 2 maternal fetal medicine centers, all on 1 integrated medical record. Texas Children’s presence in Austin helps deliver regional coordination of care and is synergistic to the core services offered at our Texas Medical Center campus in Houston.
To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org
for career opportunities. You can also learn more about our amazing culture at infinitepassion.org
Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
We are searching for a Medical Assistant – someone who works well in a fast-paced setting. In this position, you will provide patient care and excellent customer service in the hospital health care setting. You will assist in the coordination of flow and provider schedules to effectively manage patient care.
Think you’ve got what it takes?
- Welcomes and interacts with all patients, families, and visitors in a professional, timely, age appropriate, and culturally sensitive manner
- Responds to customer questions with prompt information and/or service related to appointment status, wait time, or unanticipated problems
- Identifies prolonged wait times for patients in waiting room and reports to clinic manager
- Attends staff meetings or signs attendance records for reading of minutes
- Attends mandatory training and development activities by established guidelines as evidenced by supervisory observation and written/verbal feedback
- Communicates with patient, staff, and providers regarding patient arrivals, delays, and clinic processes
- Maximizes collections by reviewing patient notes for amounts quoted during the pre-admission process and collects for these and other non-covered services as appropriate
- Refers to/consults business services for patients arriving with incomplete or complex admission accounts
- Turns over the exam room preparing it for the next patient visit, utilizing appropriate infection control procedures
- Assists, as needed, licensed staff with the non-financial aspects of the inpatient admission process, e.g. assists with patient escort, helps with paper work as needed
- Maintains integrity of medication supplies by following Infection Control and inventory control guidelines
- High school diploma or GED
- Graduation from a medical assistant or emergency medical technician program or Documentation from the licensing authority confirming that medical assistant/emergency medical technician education is not a requirement for certification.
- American Heart Association Basic Life Support (BLS) course for health care providers
- One of the following certifications:
- Certified Medical Assistant (CMA-AAM) from American Association of Medical Assistants (AAMA)
- Registered Medical Assistant (RMA) issued by one of the following organizations: American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants
- National Medical Assistant Certification (NCMA) from National Center for Competency Testing (NCCT)
- Certified Clinical Medical Assistant (CCMA) from National Health Career Association (NHA)
- Nationally Registered Certified Medical Assistant (NRCMA) from national Association of Health Professionals (NAHP).
- EMT (EMT) issued by the Texas Department of State Health Services
- EMT-Basic (EMT-B) issued by the Texas Department of State Health Services
- EMT-Intermediate (EMT-I) certification issued by the Texas Department of State Health Services
- One (1) years of related experience
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