About Texas Children's HospitalFounded in 1996, Texas Children’s Health Plan is the nation's first health maintenance organization (HMO) created just for children. We provide STAR/Medicaid and Children's Health Insurance Program (CHIP) to pregnant women, teens, children and adults in Houston and surrounding areas. Currently, the Health Plan has more than 375,000 members who receive care from our network of more than 1,100 primary care physicians, 3,200 specialists, and 70 hospitals. Texas Children's Health Plan is also the largest combined STAR/CHIP Managed Care Organization in the Harris County service area. To join our community of 13,000 dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.
We are searching for a Patient Access Specialist - someone who works well in a fast-paced setting. In this position, you’ll provide assistance within a comprehensive guest services program that helps meet the unique needs of members and families at the Health Plan, to include appointment assistance, directions, transportation, and problem resolution. Additionally, you’ll manage and respond to all customer inquiries regarding member accounts and to ensure appropriate issue resolution. You’ll also manage The Health Plan’s self-pay accounts receivables to ensure continuity of cash flow and the collection of all funds (co-pay or self-pay) with efficient account resolution.
Think you’ve got what it takes?