Account Representative

Position: Account Representative

Job ID: 154296

Location: US-TX-Houston


Talent Area: Administrative Support

Full/Part Time: Full-Time

Regular/Temporary: Regular

About Texas Children's Hospital

Texas Children’s Pavilion for Women is a comprehensive obstetrics/gynecology facility and one of a select few hospitals nationwide that provides women, mothers and babies with a full continuum of highquality, expert health care. Offering a full spectrum of maternal and fetal medicine services, including an array of fetal diagnostic procedures and highly specialized fetal surgeries, the Pavilion for Women is connected to Texas Children’s Hospital via a two-story circular sky bridge to enhance patient care by providing physicians, staff and patient families with rapid access to other pediatric subspecialists. Three private OB/GYN practices, The Family Fertility Center, The Menopause Center and The Women’s Place – Center for Reproductive Psychiatry are all housed here. Additionally, we also recently opened a community-based OB/GYN practice in Pearland. To join our community of 14,000+ dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran Created 1.2020 status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.


We are searching for an Account Representative who can thrive in a fast-paced environment. In this position you will follow-up on aged accounts receivable to help ensure continuity of cash flow and to help secure resolution of account balances. We need someone who has knowledge of government, commercial and managed care reimbursement guidelines.


Does this sound like the job for you?

Responsibilities :

  • Initiates contact with guarantors/third party payors to collect on outstanding receivables
  • Reviews, monitors and maintains accounts receivable at an acceptable level
  • Ensures that all Third-Party Payor claim filing deadline appeals are submitted timely and efforts to resolve claim denials for timely filing are exhausted prior to submitting as a write off or patient responsibility
  • Maintains Accounts Receivable by following established Departmental Policy & Procedures, Workflow, and Departmental Goals



  • High school diploma
  • A minimum of two (2) years in collections and/or insurance follow-up, preferably in a business office setting
  • College degree is preferred
  • Knowledge of government, commercial and managed care reimbursement guidelines
  • Familiarity with all federal, state and local legal aspects of collection activities
  • Ability to communicate effectively both oral and written and good interpersonal skills
  • Decision-making skills
  • Professional courtesy
  • Ability to operate a PC and general office equipment


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