Director Safety/Security Services

Position: Director Safety/Security Services

Job ID: 154392

Location: US-TX-Houston

Department: Facilities Op/Administration

Talent Area: Professional - Non-Clinical

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8am-5pm

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 14,000+ dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at   Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.


We are searching for a Director of Security Services -- someone who works well in a fast-paced setting. In this position, you will direct the security services functions at assigned facilities. You will lead and oversee efficient and cost-effective delivery of security services across the system, including safeguarding the organizations assets, employees, patients, and visitors. This role also provides outstanding customer service, develops strong relationships with executives, directors and all other leadership positions across the organization, identifies and resolves problems quickly and appropriately through collaboration, and ensures communication is maximized.


Think you’ve got what it takes?

Responsibilities :

  • Provides strategic leadership and accountability for facility assets including campuses, buildings and infrastructure, facilities projects, physical and personnel security, parking, shuttle services mail services
  • Directs the Security Services functions ensuring all key processes are aligned with the goals and objectives of the organization. This includes management of the Mission Control/Service Response Center operation
  • Directs and manages the Parking, Valet Parking, Shuttle Services, Transportation and Commuter Solutions functions in accordance with professional standards, state, local laws, and regulations
  • Establishes Security priorities, defining roles and responsibilities, building capacity, and creating systems of accountability to ensure a safe and secure environment for all patients, visitors, and staff
  • Manages the Safety functions, which includes regulatory compliance with state, local and national providers ensuring all key processes are aligned with the goals and objectives of the organization
  • Develops and grows the competencies of the Security Services management team through team development, implementation, and support of the specific training for the various responsibilities


  • Bachelor’s degree in business administration, law enforcement or related field required
  • Master’s degree in business administration, healthcare, or related technical field (preferred)
  • 5 years’ management experience in a healthcare organization required
  • 4 years’ progressive leadership experience in a large healthcare organization preferred
  • Certified Protection Professional certification issued by the American Society for Industrial Security preferred
  • Certified Healthcare Safety Professional certification issued by the International Board for Certification for Safety Managers preferred
  • Certified Healthcare Protection Admin certification issued by the International Association for Healthcare Security & Safety preferred

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