Director of Marketing and Communications - The Health Plan

Position: Director of Marketing and Communications - The Health Plan

Job ID: 154939

Location: US-TX-Bellaire


Talent Area: Professional - Non-Clinical

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8a - 5p

About Texas Children's Hospital

The Texas Children’s Hospital system is the largest pediatric integrated care system and is an industry leader in pediatric population health.    Founded in 1996, Texas Children’s Health Plan is the nation's first health maintenance organization (HMO) created just for children and pregnant women.  We are an Integrated Community System providing holistic care that empowers families to live healthier lives.  Texas Children's Health Plan is also the largest combined STAR/CHIP Managed Care Organization in the Harris County service area.  Currently, the Health Plan serves more than 450,000 members across three state territories (Harris, Jefferson, North East), who receive care from our network of more than 1,100 primary care physicians, 3,200 specialists, and 70 hospitals. To join our community of 13,000 dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at


We are searching for a Director of Marketing and Communications -- someone who works well in a fast-paced setting. In this position, you be responsible for developing, implementing, and managing marketing programs, initiatives, special projects, and events. This position will report to the SVP of Marketing, PR and Philanthropy and will work with our internal creative team, outside agencies, and vendor partners. You will also lead a team to develop and implement strategic and well-integrated marketing campaigns to increase awareness and consideration among providers, members, and the community to ensure member retention. This role also coordinates marketing/communication strategies for all areas of the health plan to assure consistency of messages and brand identity.


Think you’ve got what it takes?

Responsibilities :

  • Lead a team to create and implement innovative and effective sales and marketing programs to drive traffic and increase revenues and profit margins
  • Develop and manage system-wide marketing programs and promotional activities
  • Ensures compliance with all HHSC requirements and standards related to marketing and communications
  • Coordinates the development of all member and provider materials (newsletters, handbooks, targeted marketing information, and general educational material) to facilitate accurate information and compliance with HHSC contract, Texas Department of Insurance, and all other state and federal regulations
  • Develops and manages annual department budgets for marketing/customer service functions and manages functions to ensure compliance within budget
  • Manage online strategies to include website and content development, online promotions, and optimization
  • Assist with managing the production of TV, radio, and digital advertising
  • Foster, develop, and maintain relationships between marketing, operations, training, and other departments



  • Bachelor’s degree in marketing or communications required
  • Master’s degree preferred
  • 7 years’ experience in marketing/communication field required
  • 3 years’ leadership experience required
  • HMO or MCO experience strongly preferred

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