Business Application Analyst - Innovation & Process Automation

Position: Business Application Analyst - Innovation & Process Automation

Job ID: 154945

Location: US-TX-Houston


Talent Area: Information Services

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8a-5p

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 14,000+ dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at   Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved


We are searching for a Business Application Analyst - Innovation & Process Automation - someone who works well in a fast-paced setting. In this position, you will be responsible for understanding the business and business requirements in relation to applications, reporting, and processes. This role works with the business to clarify requests and interpret needs. The job also includes significant or complex system configuration, report design, data analysis and issues resolution.


This role will be under our department of Entrepreneurship & Innovation focused on a variety of projects that support technical innovation and intelligent process automation. The ideal candidate for this position will be someone with strong communication and interpersonal skills. This role will be responsible for gathering business requirements and managing projects from conception to delivery. Previous experience as a Business Analyst or some technical or IT/IS experience will be a plus.


Think you’ve got what it takes?

Responsibilities :

  • Supports business staff with application questions and issues
  • Researches and resolves data issues and workflow process errors and updates system(s) as necessary
  • Analyzes use of existing systems to identify and resolve problems
  • Assists in planning and coordination of application upgrades and releases, including development and execution of some test cases
  • Performs business, configuration, and process analysis and identifies improvements
  • Assists with the development of configuration standards and best practices. Handles special projects and demonstrates ability to meet deadlines
  • Adheres to IS policies, procedures and quality of service levels
  • Adheres to the Health Plans agile/workload management processes and participates in daily team stand-up meetings


  • High school diploma or GED required
  • 4 years’ experience in information systems required
  • Knowledge of the healthcare industry in general and specifically of the health insurance environment is preferred
  • A bachelor’s degree in computer science, business administration, or healthcare administration may substitute for 4 years of experience

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