Screening Associate Lead - West Campus

 
Position: Screening Associate Lead - West Campus

Location: US-TX-Houston

Talent Area: Clinical Support

Shift: All Shifts

About Texas Children's Hospital

Texas Children’s Hospital West Campus is Houston’s first community hospital designed, built and equipped exclusively for children in one of the city’s most rapidly growing communities in the area from Sugar Land to Bryan-College Station, Texas. Located at I-10 and Barker Cypress, our 515,007-square-foot hospital houses the only 24/7 pediatric emergency room in the Greater West Houston area, four operating rooms, 16-bed pediatric intensive care unit, 46 acute care beds, advanced imaging services including MRI and CT scans, a neurophysiology sleep lab, a pathology lab and a full-scale pharmacy.   To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.   Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Summary:

We are searching for a Screening Associate Lead at West Campus (Katy, TX) -- someone who works well in a fast-paced setting. In this position, you will provide informal oversight of screening activities including but not limited to scheduling, training new staff, monitoring performance, providing updates to management, and responding to patient/employee questions or concerns. This role also participates in personnel screening activities. 

 

Think you’ve got what it takes?



Responsibilities :

  • Monitors and assists staff activities in assigned areas and other designated areas under the direction of immediate supervisor
  • Trains and mentors employees to ensure staff can demonstrate required skill competencies and compliance with departmental and Hospital policies and procedures
  • Demonstrates accountability for customer service and professional behavior through personal work ethic, teamwork and effective communication skills
  • Ensures effective communication and workflow for responsibilities in assigned area as demonstrated by maintaining good rapport and cooperative working relationship with internal and external customers
  • Follows departmental communication plan to ensure accurate understanding and appropriate response to information related to job performance and expectations for self and team
  • Assists employees, contractors and patient families with appropriate screening questions
  • Screens employees, contractors and patient families for elevated temperature through the use of handheld thermal scanner or computer thermography
  • Assists with performing screening functions at both patient and employee stations or where needed


Qualifications:

  • High school diploma or GED required
  • 1 year experience in customer service required
  • A bachelor’s degree may substitute for the required experience


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