Screening Associate Lead - Medical Center

Position: Screening Associate Lead - Medical Center

Location: US-TX-Houston

Talent Area: Clinical Support

Shift: All Shifts

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 14,000+ dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at   Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.


We are searching for a Screening Associate Lead -- someone who works well in a fast-paced setting. In this position, you will provide informal oversight of screening activities including but not limited to scheduling, training new staff, monitoring performance, providing updates to management, and responding to patient/employee questions or concerns. This role also participates in personnel screening activities.


Think you’ve got what it takes?

Responsibilities :

  • Monitors and assists staff activities in assigned areas and other designated areas under the direction of immediate supervisor
  • Trains and mentors employees to ensure staff can demonstrate required skill competencies and compliance with departmental and Hospital policies and procedures
  • Demonstrates accountability for customer service and professional behavior through personal work ethic, teamwork and effective communication skills
  • Ensures effective communication and workflow for responsibilities in assigned area as demonstrated by maintaining good rapport and cooperative working relationship with internal and external customers
  • Follows departmental communication plan to ensure accurate understanding and appropriate response to information related to job performance and expectations for self and team
  • Assists employees, contractors and patient families with appropriate screening questions
  • Screens employees, contractors and patient families for elevated temperature through the use of handheld thermal scanner or computer thermography
  • Assists with performing screening functions at both patient and employee stations or where needed


  • High school diploma or GED required
  • 1 year experience in customer service required
  • A bachelor’s degree may substitute for the required experience

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