Systems Analyst II (Clinical Application Support)

 
Position: Systems Analyst II (Clinical Application Support)

Job ID: 155513

Location: US-TX-Houston

Department: IS EPIC INTEGRATION

Talent Area: Information Services

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8-5

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.   Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Summary:

We are searching for a Systems Analyst II (Clinical Application Support)-- someone who works well in a fast-paced setting. In this position, you will support all phases of a system implementation or upgrade project and provide production services such as recommending improvements to strategy, system usage, or process through the application of business and technology skill sets. This role reviews, analyzes, and modifies programming systems including configuration, testing, debugging, and documenting applications. Consults with customers to identify current operation procedures and to clarify program objectives. Additional responsibilities include workflow administration, data management and performing minor modifications to the application.

 

  • Strongly desire proven experience managing, supporting/troubleshooting various clinical applications. 
  • Desire experience with ticketing systems such as Service Now or other comparable ticketing systems
  • Experience maintaining vendor process i.e. review when contracts are coming up for renewal and engage with vendor on renewal quote etc.- Desired.
  • CompTIA A+ a plus

 

Think you’ve got what it takes?



Responsibilities :

  • Translates users’ needs into detail requirement specifications
  • Investigate alternative solutions including feasibility studies using results from vendor analysis/evaluations
  • Establish project governance and facilitates Steering and Work team meetings
  • Develop, schedule and facilitate test plans for software, network, integration, user acceptance and parallel usage
  • Prepare and implement procedures for downtime, end-users, production, and help desk
  • Performs configuration analysis for system design associated medium sized projects of average complexity
  • Analyzes business use of existing systems to identify problem to be resolved and defines system applications or process improvements
  • Coordinates the upgrade schedules with vendors and/or users across the Integrated Delivery System

 



Qualifications:

  • High school diploma or GED required
  • 7 years computer science, business administration, healthcare administration, or nursing required
  • Hospital information systems experience preferred
  • Bachelor’s degree will substitute four years of work experience. Master’s degree will substitute for two years of work experience
  • Up to two years of clinical patient care and/or clinical research experience may substitute for up to two years of information systems experience on a month-to-month basis

 



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