Medical Assistant II Orthopedic Surgery Clinic

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.   Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Summary:

We are searching for a Medical Assistant II for our Orthopedic Surgery Clinic— someone who works well in a fast-paced setting. In this position, you will provide patient care and excellent customer service in the organization’s setting. You will assist in the coordination of flow and provider schedules to effectively manage patient care.

 

Think you’ve got what it takes?

Responsibilities :

Job Duties & Responsibilities

HOU123

• Respond to customer questions with prompt information and/or services related to appointment status, wait time, or unanticipated problems
• Perform patient registration procedures per clinic process
• Prioritize patients to be roomed based on appointment and arrival times and other clinic procedures
• Assist in the collection and documentation of patient/family data which includes biophysical and psychosocial information according to clinic scope and report any abnormal findings to RN or providers
• Follow laboratory procedures for specimen handling and processing, test analyses, reporting, and maintaining records of patient test results
• Ensure that requisitions have necessary clinical, demographic, billing, and payor information
• Monitor patient flow and fill in or assign staff as necessary to avoid bottlenecks and assure minimal patient wait and alone time

Qualifications:

Skills & Requirements

 

• Certified Clinical Medical Assistant from the National Healthcareer Association or
• Certified Medical Assistant from the American Association of Medical Assistants or
• Certified Emergency Medical Technologist from the Texas Department of State and Health Services required or
• Certified Advanced Emergency Medical Technologist from the Texas Department of State and Health Services required or
• Certified Emergency Medical Technologist-Basic from the Texas Department of State and Health Services required or
• Certified Emergency Medical Technologist-Intermediate from the Texas Department of State and Health Services required or
• Certified Emergency Medical Technologist-Paramedic from the Texas Department of State and Health Services required or
• Licensed Paramedic from the Texas Department of State and Health Services required or
• National Medical Assistant Certification from the National Center for Competency Testing or
• Nationally Registered Certified Medical Assistant from the National Association of Health Professionals required or
• Registered Medical Assistant from the American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants
• Minimum 2 years of related experience
• Experience in a health care setting or customer service-focused industry preferred
• Outpatient clinic operations experience preferred

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