Director of Organizational Resilience

Position: Director of Organizational Resilience

Job ID: 155795

Location: US-TX-Houston


Talent Area: Professional - Non-Clinical

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8am-5pm

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 14,000+ dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at   Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.    


We are searching for a Director of Organizational Resilience -- someone who works well in a fast-paced setting with a thorough understanding of professional practices as well as a solid understanding of business and management fundamentals.


In this position, you will be responsible for establishing and maintaining organizational processes to comply with applicable legal, regulatory and accreditation standards for our organization and its associated entities.


Specifically, the Director leads the Organizational Resilience team to ensure a system approach is maintained including commons processes, methodologies and documentation for both Business Continuity and Emergency Management Programs.


Additionally, they will also lead the Enterprise Risk Management Program to identify, track and mitigate emerging and strategic risks, manage reporting to the Enterprise Risk Management Steering Group and preparation of materials for the Risk Management & Insurance Committee of the organization’s Board of Trustees.


Think you’ve got what it takes?

Responsibilities :

  • Supports the Vice President of Risk/Compliance/Audit in continued development of the Organizational Resilience and Enterprise Risk Management program
  • Provides uniform and sustainable risk management processes and a common risk language
  • Provides strategic direction and support to the Business Continuity programs of the organization, including education and compliance with regulatory standards including, but not limited to, CMS and Joint Commission
  • Provides strategic direction and support to the Emergency Management programs including education and compliance with CMS, HHSC and The Joint Commission requirements and standards
  • Performs crisis management/incident management as part of event response
  • Directs crisis management in support of the Administrator On-Call or Incident Commander including role as Liaison Officer in the system Incident Command structure
  • Provides extensive strategic leadership to the development of the Incident Command Structure including design and training


  • Bachelor’s degree required
  • Master’s degree in business management, healthcare emergency management, and crisis management preferred
  • Master Business Continuity Professional (MBCP) from the Disaster Recovery Institute International (DRII) preferred
  • Certificate of Business Continuity Institute (CBCI) from the Business Continuity Institute (BCI) preferred
  • 10 years’ experience managing business continuity or disaster recovery programs, including 3 years of management/supervisory experience required
  • Hospital-based emergency management experience preferred
  • Joint commission experience preferred

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