Senior Account Representative – Hospital & Physician Billing - Commercial & Governmental

Position: Senior Account Representative – Hospital & Physician Billing - Commercial & Governmental

Location: US-TX-Houston

Talent Area: Administrative/Clerical

Shift: 7a - 6p Monday - Friday

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.   To join our community of 14,000+ dedicated team members, visit for career opportunities. You can also learn more about our amazing culture at   Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.  


We are searching for a Senior Account Representative – someone who works well in a fast-paced setting. In this position, you’ll provide collections follow-up on all assigned Accounts Receivable accounts to ensure continuity of cash flow and the collection of every collectible dollar with efficient account resolution. It is the responsibility of the Senior Account Representative to ensure reimbursement according to all contractual commitments as well as government regulations. This position may also assist with the application process of charity or payment plans for guarantors and families who may need this assistance. In addition, this position may be responsible for appealing underpayments and denials within each payor’s contractual guidelines as well as government timelines. The Senior Account Representative will work closely with Admissions, Billing, Medical Records, Care Management, and Contracting in order to retrieve information supporting appeals and communicating denial trends. Senior Account Representative will supplement training and mentoring new employees, and may be asked to work on special projects for management


Think you’ve got what it takes?

Responsibilities :

Job Duties & Responsibilities 

  • Initiates timely contact with guarantors/third party payors to follow-up on outstanding receivables
  • Initiates contact with third party payors to follow-up on outstanding receivables that have been underpaid or denied for payment
  • Maintains Accounts Receivable by following established Departmental Policy & Procedures, Workflows, and Departmental Goals
  • Actively participates in special assignments, programs, or improvement initiatives with successful outcomes
  • Provides supplemental training to employees on departmental policies and procedures and appropriate collection techniques


Skills & Requirements 

  • High school diploma or GED required
  • Bachelor’s degree with an emphasis in business preferred
  • 5 years of revenue cycle experience required
  • 7 years of related healthcare experience required

Apply Now
Current Texas Children’s employees – Please click here to login.
Create Profile or Log In Search Careers