About Texas Children's Hospital
Founded in 1996, Texas Children’s Health Plan is the nation's first health maintenance organization (HMO) created just for children. We provide STAR/Medicaid and Children's Health Insurance Program (CHIP) to pregnant women, teens, children and adults in Houston and surrounding areas. Currently, the Health Plan has more than 375,000 members who receive care from our network of more than 1,100 primary care physicians, 3,200 specialists, and 70 hospitals. Texas Children's Health Plan is also the largest combined STAR/CHIP Managed Care Organization in the Harris County service area.
To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org
for career opportunities. You can also learn more about our amazing culture at infinitepassion.org
Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
We are searching for a Medical Assistant II for our Greenspoint clinic — someone who works well in a fast-paced setting. In this position, you will provide patient care and excellent customer service in the organization’s setting. You will assist in the coordination of flow and provider schedules to effectively manage patient care.
Think you’ve got what it takes?
- Respond to customer questions with prompt information and/or services related to appointment status, wait time, or unanticipated problems
- Perform patient registration procedures per clinic process
- Prioritize patients to be roomed based on appointment and arrival times and other clinic procedures
- Assist in the collection and documentation of patient/family data which includes biophysical and psychosocial information according to clinic scope and report any abnormal findings to RN or providers
- Follow laboratory procedures for specimen handling and processing, test analyses, reporting, and maintaining records of patient test results
- Ensure that requisitions have necessary clinical, demographic, billing, and payor information
- Monitor patient flow and fill in or assign staff as necessary to avoid bottlenecks and assure minimal patient wait and alone time
- Certified Clinical Medical Assistant from the National Healthcareer Association or
- Certified Medical Assistant from the American Association of Medical Assistants or
- Certified Emergency Medical Technologist from the Texas Department of State and Health Services required or
- Certified Advanced Emergency Medical Technologist from the Texas Department of State and Health Services required or
- Certified Emergency Medical Technologist-Basic from the Texas Department of State and Health Services required or
- Certified Emergency Medical Technologist-Intermediate from the Texas Department of State and Health Services required or
- Certified Emergency Medical Technologist-Paramedic from the Texas Department of State and Health Services required or
- Licensed Paramedic from the Texas Department of State and Health Services required or
- National Medical Assistant Certification from the National Center for Competency Testing or
- Nationally Registered Certified Medical Assistant from the National Association of Health Professionals required or
- Registered Medical Assistant from the American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants
- Minimum 2 years of related experience
- Experience in a health care setting or customer service-focused industry preferred
- Outpatient clinic operations experience preferred
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