Mgr Enterprise Systems (EDI)

 
Position: Mgr Enterprise Systems (EDI)

Job ID: 157387

Location: US-TX-Bellaire

Department: TCHP IS SUPPORT

Talent Area: Information Services

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: 8-5

About Texas Children's Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education, and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees, and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.   Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse, and successful pediatric programs in the nation.   To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.   Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Summary:

We are searching for a Manager of Enterprise Systems (EDI) -- someone who works well in a fast-paced setting. In this position, you will be responsible as the Manager of operational support team responsible for Electronic Data Interchange (EDI) for the organization.

This position oversees two key areas of current activity for the organization: 1. Ongoing support of daily operations by supporting EDI activity for the organization. 2. Ongoing Epic Tapestry program implementation activity for EDI components of Tapestry and other Epic functionality.

 Think you’ve got what it takes?

 

Min. of 5+ years of current experience as a manager of EDI or Epic support team preferred.

Highly prefer, proven experience with hands on operational management and leading a team responsible for:

  • Designing, Delivering and Supporting Member Eligibility and Claims Encounters Data Interfaces and Extracts
  • Monitoring/supporting TCHP data interfaces and data file transfers to 3rd Parties including HHSC/TMHP.
  • Providing build, maintenance and addressing break/fix etc.
  • Processing daily claims file uploads
  • Processing daily and monthly member eligibility file loads
  • Supporting trading partner connectivity
  • Collaborating with Project/Business on SFTP connections and data integration with 3rd party vendors

 

Experience leading a team in planning, managing, and maintaining all aspects of supported systems desired.

Experience managing a team of 10+ direct reports preferred.

Experience with managing/working with multiple vendors desired.

Proven experience in a business facing role highly desired.

 

 Nice to have:

Familiarity/experience with Epic Healthcare software or supporting Medicaid  programs or Healthcare Insurance, a big plus.

 



Responsibilities :

  • Manages and develops service.
  • Acts as a contact for respective services for customers and operations leadership by seeking to understand customer needs, providing information, responding to inquiries, investigating, and resolving problems related to the service, and educating customer on service.
  • Oversees incident resolution.
  • Manages system operations.
  • Ensures coordination with established policies, procedures, and standards.
  • Ensures that The Joint Commission requirements specific to your department are fulfilled but also understand the linkage between your department’s requirements and those of the integrated delivery system.
  • Collaborates with colleagues in other departments to ensure all The Joint Commission requirements are met.


Qualifications:

  • High school diploma or GED required.
  • ITIL 3 certification preferred.
  • 9 years’ experience in information systems selection, implementation or support required.
  • Management experience preferred.

 



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